Mouse pointer disapearing!!!! Help!

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tonygallagher
Posts: 5
Joined: Fri May 15, 2009 4:44 pm

Mouse pointer disapearing!!!! Help!

Post by tonygallagher » Sun Nov 22, 2009 8:07 pm

Hi,
Every so often my mouse pointer disapears! The mouse stops working and the pointer disapears- despite pluging it out and in again. The track pad and keyboard also stops.
If tried 3 different mouse/mice and no change.
It only happens when using Ableton!
Using Live 8 with MBPro. I tried installing system upgrades and it still happens.

Help please!!!!

Tony

jok
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Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
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Re: Mouse pointer disapearing!!!! Help!

Post by jok » Mon Nov 23, 2009 3:32 pm

Hi Tony,

that sounds strange. How´s your mouse/keyboard connected, do you use a hub with other USB devices attached? If so, can you reproduce the problem while plugging the mouse directly into an USB port?

Best,
Jörg
ableton support team
support@ableton.com

tonygallagher
Posts: 5
Joined: Fri May 15, 2009 4:44 pm

Re: Mouse pointer disapearing!!!! Help!

Post by tonygallagher » Mon Nov 23, 2009 4:27 pm

hi,
No, I'm not using a hub. The mouse is plugged in directly to the mac.


Tony

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
Contact:

Re: Mouse pointer disapearing!!!! Help!

Post by jok » Mon Nov 23, 2009 5:09 pm

Hi Tony,

which version of OS X do you use? Does it happen with any sets or just with certain ones and/or certain plug-ins loaded?

Best,
Jörg
ableton support team
support@ableton.com

tonygallagher
Posts: 5
Joined: Fri May 15, 2009 4:44 pm

Re: Mouse pointer disapearing!!!! Help!

Post by tonygallagher » Mon Nov 23, 2009 6:37 pm

Hi,
I'm using Mac OS X 10.5.8with Live 8.0.5
This happens with no pluggins loaded.
And also with any set.

Tony

prr
Posts: 6
Joined: Fri May 27, 2011 5:17 pm
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Re: Mouse pointer disapearing!!!! Help!

Post by prr » Fri Jun 10, 2011 1:49 pm

did you ever resolve this issue? Funny your on a Mac and I'm in Windows 7 and the same thing is happening. It's a brand new computer and I have to close Ableton to get my mouse cursor back. This is scary situation playing live.
PRR
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Laptop Asus N53SV-XE1
Windows 7 Home 64 bit
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