Dear Ableton Support, please respond to my emails.

UHE is now closed. For Technical Support from Ableton, please go here: http://www.ableton.com/support
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solitarypartygroover
Posts: 50
Joined: Wed Jan 21, 2009 11:28 am

Dear Ableton Support, please respond to my emails.

Post by solitarypartygroover » Fri Feb 26, 2010 12:30 am

I have sent you 4 emails in the past 26 days regarding "Case ableton340628" and have still not heard back from you.

Thanks

Matt

malutki
Posts: 341
Joined: Mon May 11, 2009 9:12 pm
Location: Near The Lake, Germany
Contact:

Re: Dear Ableton Support, please respond to my emails.

Post by malutki » Fri Feb 26, 2010 9:13 pm

shhhhh
do not disturb them:
they are busy making Live rock solid again
I'm going home

solitarypartygroover
Posts: 50
Joined: Wed Jan 21, 2009 11:28 am

Re: Dear Ableton Support, please respond to my emails.

Post by solitarypartygroover » Sun Feb 28, 2010 1:37 am

Haha.

If I'd actually paid for Live 8 I would have asked for a refund by now. As it is, I bought 7 just a couple of months before 8 came out so they gave me a free "upgrade", if you can call it that.

malutki
Posts: 341
Joined: Mon May 11, 2009 9:12 pm
Location: Near The Lake, Germany
Contact:

Re: Dear Ableton Support, please respond to my emails.

Post by malutki » Sun Feb 28, 2010 7:37 pm

solitarypartygroover wrote:Haha.
I know, I know.
Hope your problems get solved quickly...
I'm going home

idioteque
Posts: 28
Joined: Sun Oct 19, 2008 1:25 pm
Location: London

Re: Dear Ableton Support, please respond to my emails.

Post by idioteque » Wed Mar 03, 2010 12:11 am

They must have all gone missing at the end of january! I have an ongoing case number, they e-mailed me loads of times throughout january with lots of suggestions, which didn't resolve my problem, and then they just vanished into thin air...... nothing, nada.

Perhaps their system has become unstable..... they paid lots of money to upgrade it many times....in the hope that it would be a better system... but it just got worse and worse....and more and more unstable..... to the point now that it is not much use to them.... and they're now thinking about ditching it for a different one......
iMac 3.06GHz | MacBook 2.4 GHz | MOTU UltraLite Mk3 | MOTU micro lite | Novation Launchpad | Faderfox Micromodul LC2 | KORG microKONTROL | KORG Kaoss Pad 3 | Live Suite 8.1.1

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