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8.2.1 crashing on opening projects

Posted: Sat Jan 15, 2011 2:56 pm
by dc_fac73
Hi. I'm having a lot of problems with 8.2.1 crashing and blue-screening on opening projects. I understand this is a fairly common problem with users. Can anything be done to stop this happening?

Re: 8.2.1 crashing on opening projects

Posted: Mon Jan 17, 2011 2:57 pm
by Ableton_David
Hi, and welcome to the forum! A couple suggestions - first, you should always provide as much information as you can when asking questions, as the root of a problem is usually specific to the unique setup of a user. So, for example - is this happening with one particular set? What plugins are you using? Are you on a Mac or Windows machine?

Second, when it comes to crashes, it's a good idea to get in touch with technical support directly: http://www.ableton.com/support

Re: 8.2.1 crashing on opening projects

Posted: Sun Jan 23, 2011 3:03 pm
by dc_fac73
Ableton_David wrote:Hi, and welcome to the forum! A couple suggestions - first, you should always provide as much information as you can when asking questions, as the root of a problem is usually specific to the unique setup of a user. So, for example - is this happening with one particular set? What plugins are you using? Are you on a Mac or Windows machine?

Second, when it comes to crashes, it's a good idea to get in touch with technical support directly: http://www.ableton.com/support
Thanks mate. It usually happens when I try to open projects which use 3rd party fx. It's difficult to narrow it down to any specific ones as it happens on so many different occasions, and with different projects. I use Windows Vista.

Re: 8.2.1 crashing on opening projects

Posted: Tue Jan 25, 2011 4:44 pm
by Ableton_David
dc_fac73 wrote:
Ableton_David wrote:Hi, and welcome to the forum! A couple suggestions - first, you should always provide as much information as you can when asking questions, as the root of a problem is usually specific to the unique setup of a user. So, for example - is this happening with one particular set? What plugins are you using? Are you on a Mac or Windows machine?

Second, when it comes to crashes, it's a good idea to get in touch with technical support directly: http://www.ableton.com/support
Thanks mate. It usually happens when I try to open projects which use 3rd party fx. It's difficult to narrow it down to any specific ones as it happens on so many different occasions, and with different projects. I use Windows Vista.
Okay, thank you for the information - please get in touch with Ableton technical support about this.

Re: 8.2.1 crashing on opening projects

Posted: Wed Jan 26, 2011 3:59 pm
by fl0w
I've had a similar problem and couldn't reopen a project that was previously OK.
I've found Live's log file and saw the log ended everytime Live was opening a particular plugin.
I've removed the plugin: Live could open the project again (though it complained that one of the plugins couldn't be found).
I've reinstalled the plugin... and had no problem when I opened the project again :)

I wonder if Live does maintain a "plugin cache" that may get corrupt?