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Re: Record automation with Remote SL?

Posted: Tue Mar 13, 2012 12:53 pm
by davros303
I have / had the same issue. Solution? Turn off Automap!

Question is, why can't I have Automap running when I record automation into Live?

Re: Record automation with Remote SL?

Posted: Tue Mar 13, 2012 5:26 pm
by twisted-space
Email both Ableton and Novation support regarding this, it's a known issue and has been for some time, Ableton confirm the bug but say they don't have suffient resources to fix it, while Novation can't reproduce it.
It seems I'm the only person that has contacted Novation regarding this and I get the impression that they aren't taking the matter all that seriously.

Please contact them, we have more chance of getting this sorted if a few users bring it up.

support@ableton.com
support@focusrite.com

Re: Record automation with Remote SL?

Posted: Fri Mar 16, 2012 10:25 am
by alexl_novation
Hello,

Yes, it would be helpful if customers experiencing this problem could us to help us gather information on the problem. Please contact us using the contact form on the Novation Answerbase.

Best regards,
Alex Lucas
Novation Technical Support.

Re: Record automation with Remote SL?

Posted: Sat Mar 17, 2012 2:23 am
by davros303
Hi there,

I've done this. Support reply doesn't understand the problem I'm explaining and says recording automation works with or without Automap. Will let you know if they find a fix.

Cheers,
Davros

Re: Record automation with Remote SL?

Posted: Sat Mar 17, 2012 11:00 am
by twisted-space
davros303 wrote:Hi there,

I've done this. Support reply doesn't understand the problem I'm explaining and says recording automation works with or without Automap. Will let you know if they find a fix.

Cheers,
Davros
Give them as much information as you can, they need the exact steps required to reproduce the problem you're having.