''Copy Protection Violation'' Cant use Ableton 7 but paid!!!

xyandrej · Post by **xyandrej** » Tue Mar 25, 2008 4:37 pm

Since 2 months now I a have a problem with Ableton 7 that I purchased
from the Ableton Website. Everytime I start the Program I get Message from Live saying ''A Copyprotection Violation has been identified. Please
contact...'' and I cant use the program!
I tried reinstalling and installing Live 7.2 with a new Unlock Key and it worked for about 2 weeks. Now again the Message comes and I cant use Live. I tried the same again but it still doesnt work.

Thats really bad since I use Live for producing, djing and many more...
and I paid for the Software! Ableton support doesnt even know what to do and leaves me with the problem.Thats not fair!!!

Can anybody please HELP ME?

Thanks

Nokatus · Post by **Nokatus** » Tue Mar 25, 2008 5:20 pm

So what did Ableton support say, specifically?

djsynchro · Post by **djsynchro** » Tue Mar 25, 2008 5:29 pm

Oh yeah that reminds me... a couple of weeks ago I started live after a crash I think and it came up in demo mode!!!!

I had to authorize it again which worked but What The Fuck?

xyandrej · Post by **xyandrej** » Wed Mar 26, 2008 12:02 am

To Nokatus:

The support asked me for the serial number, what they can check on my acount all the time if they want

and then they said that I should use the beta version.
But it didnt fix the problem!!!

To DJ synchro:

Same here, it happend after a crash and since then its fucked!
I think everyone should know that with Ableton there are many
problems like that!

Razzkazz · Post by **Razzkazz** » Mon May 12, 2008 3:07 pm

Im having the same problem. Support gave me a new serial to use after telling me to trash the unlock file and reinstall, which fixed it for a few days. It started happening soon after i started using a plugin called Lucifer by Devine machine. Are you using the same plugin by any chance?

Timur · Post by **Timur** » Tue May 13, 2008 12:46 pm

Unreliable Copy Protection stinks (especially if it doesn't hold crackers from breaking it anyway)!

Bunky Freaks · Post by **Bunky Freaks** » Thu May 15, 2008 11:49 am

The same thing happened to me with Live 7.0.3 and 7.0.2 during a basic session. A window poped up à la "a copy protection violation has been detected". After some email correspondence with the support I deleted all the preferences and unlocked Live 7 again. Since then it worked without a problem, although i am still feeling very uncomfortable about this whole thing.

The biggest problem is the way the copy protection worked (at least in my case): With the copy protection message coming up the audiostream IMMEDIATELY stopped and there was no way to save the current set. Imagine this to happen during a gig, what a horror. You have to fiddle for over half an hour to get things running again -> a night/business ruined.

This never happend with Live 6 which i am still using to play live. No way i am using Live 7 for live action if Ableton can not guarantee that the copy protection works as it should.

Razzkazz · Post by **Razzkazz** » Thu May 15, 2008 3:47 pm

this also happens on Live 6 im afraid. I was advised by support to do the same "delete preferences and unlock file, delete and reinstall Live". The problem returned within an hour. The latest thing i've been told is to reinstall Leopard doing an "archive and install" as it might be related to a corrupt user profile. I gig every week so im screwed if this doesn't solve it.

the people its happen to are you all on Mac's? What version OS are you using? I was on 10.5.2 when this was happening. i've since heard there's issues with 10.5.2. Back to 10.5 at the minute. fingers crossed

Bunky Freaks · Post by **Bunky Freaks** » Sat May 17, 2008 3:34 pm

happened with winxp sp2 and live 7.0.3 & 7.0.2

i did swap the cpu 2 months before it happend but neither did i have to reauthorize nor did the the challenge code change so it can't be the cause of the copy protection error.

Bunky Freaks · Post by **Bunky Freaks** » Mon Jul 28, 2008 11:22 pm

bang, it just hit me again. Same shit like 2 month ago. Authorized Live 7 (.0.9) decides that the copy protection has been violated.
Instant shut down, no save, no recovery.

Ableton: this mess really has to be sorted out asap. support request via e-mail is on its way...

Razzkazz · Post by **Razzkazz** » Thu Oct 16, 2008 11:47 pm

I solved this problem by doing an archive and install back to osx 10.5. It was happening when using 10.5.2

condra · Post by **condra** » Sun Feb 15, 2009 4:28 pm

I just got the dreaded COPYRIGHT VIOLATION message.

Razzkazz · Post by **Razzkazz** » Mon Feb 16, 2009 1:48 pm

What OS are you using? I read recently of someone else having this problem and they were using 10.5.6.

condra · Post by **condra** » Mon Feb 16, 2009 3:57 pm

I'm on 10.5.5 and it happened after installing the Live 8 beta.

I got help from support@ableton.com

[[Edit - removed the copy of the email from Ableton support]]

kleine · Post by **kleine** » Mon Feb 16, 2009 4:43 pm

Hello Condra,

Thanks for helping out.
Just for the sake of it:
Please do not post personal e-mail messages in the forum, as it´s told by every mail´s footer:
"Ableton does not authorize any publication of the content of this e-mail without the permission of the author."

Thanks,
Christian

P.S.: If someone experiences this problem, he/she should directly contact us.