Live 7.0.1.exe not closing!

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Aequitas123
Posts: 1204
Joined: Wed Oct 18, 2006 3:58 pm

Live 7.0.1.exe not closing!

Post by Aequitas123 » Mon Apr 14, 2008 1:25 am

Win XP Home. Whenever i close Ableton the program shuts down as it should, but it seems to be running in the background even after i close it, using up my CPU. An "End Process" command does nothing.

Could somebody please provide some insight as to how to rectify this problem?

Angstrom
Posts: 14923
Joined: Mon Oct 04, 2004 2:22 pm
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Post by Angstrom » Mon Apr 14, 2008 1:34 am

I had this with issue my BCR2000, using the microsoft default USB driver.
turn off the BCR and it would release the process.

any clues there?

Aequitas123
Posts: 1204
Joined: Wed Oct 18, 2006 3:58 pm

Post by Aequitas123 » Mon Apr 14, 2008 2:31 pm

We'll i'm using an Axiom 25 and a FastTRack Pro. The program is still running in the background after i shut these off.

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
Contact:

Post by jok » Mon Apr 14, 2008 2:36 pm

Hi,

does the problem persist with Live 7.0.3?

www.ableton.com/latest_versions

In case it does: please contact support@ableton.com with your log.txt included. You´ll find the log.txt in Live´s preferences folder. The easiest way to access this is via the help menu:
- click on "Get Support"
- in Help View, click on "Show preferences folder"


Best,

jörg
ableton support team
support@ableton.com

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