Live 7.0.3 consistent crashing when loading certain WAVs

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Simmo
Posts: 87
Joined: Mon Feb 19, 2007 12:41 pm
Location: UK
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Live 7.0.3 consistent crashing when loading certain WAVs

Post by Simmo » Mon Jun 02, 2008 2:17 pm

Live 7.0.3 consistently crashes at the same point when loading certain WAV files.

I can load the same files in Soundforge, Protools and Cubase without any problems.

I can email a specific WAV that causes the crash to support if you guys want.


Cheers, Simmo

[mid]
Posts: 158
Joined: Wed Apr 09, 2008 12:18 pm
Location: Ableton Headquarters
Contact:

Post by [mid] » Mon Jun 02, 2008 2:40 pm

Hello Simmo,

please send further infos to our Technical support email-address that are needed to help you with this issue.

All needed infos and the email can be found here:
http://www.ableton.com/pages/support_contact

Attach also a .wav that doesn't open in Live to your email or use a service as
for example www.yousendit.com.

Best,
Michael
Ableton HQ
ableton support team
support@ableton.com

Simmo
Posts: 87
Joined: Mon Feb 19, 2007 12:41 pm
Location: UK
Contact:

Post by Simmo » Wed Jun 04, 2008 5:41 pm

After speaking to Michael from the AbletonHQ about this, I updated my version of Quicktime to the latest version which fixed the problem.

Cheers Abes!


Simmo

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