No, I did not focus on the wrong aspect. Apple do have faults and soft spots as any company does but they don't "resist user feedback" nor have users "jumped ship". Apple is thriving and market share has nothing to do with it. In fact market share never had anything to do with the success of Apple. This is a side point, but you brought it into the discussion and I felt it didn't fit.studiojohnny wrote: Also, you're focusing on the wrong part of the message. My point was simply that when brands (even category-creating brands like Ford, Apple and Ableton) get cocky and resist user feedback, their customers will jump ship.
This "do this or users will abandon you" threat is a bit tiresome. They already know that for starters.
It's fine to clearly state you, or even people you know, can't continue to support a company or use its products as long as issue "x" stands. That's fine. But I don't buy into the idea that the people at team Ableton don't know what they're doing and that the company and their products risk to perish. Sometimes they might make mistakes and we should feel free to criticise them and express our concerns, both in public and directly to them.
For the moment at least, since the invigoration of Live 9.2, my belief in Ableton as a company with relevant and quality products has been renewed. That does not mean at all that Live and its contents or the Push 2 are even near perfect — they're not — or that Ableton relentlessly shouldn't continue to refine their products.
I do agree there are some holes in the Live and Push products that need to be addressed and sooner rather than later. I'd rather they focus on these glaring holes and irritation points than add new features, but I leave it up to them to decide what works.
Let the discussion flow.