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 Post subject: How to understand where the problem is
PostPosted: Thu Mar 21, 2013 3:15 pm 

Joined: Wed Apr 16, 2008 8:57 am
Posts: 138
Hi all, any one has an idea how to understand where the problem is in a patch?

The thing is this:

I have a device.
Works with OSX and Windows on most configurations.
The device runs in Max 5 and L8 .

No error messages, but sometimes the device makes Live crash on Winzozz computers.
(it does not crash if the device is not there).

On paper it should be everything fine, and max window gives no error messages.
The device is ONLY max standard objects and also really simple.

As an m4l quasi developer I ask myself if I can access any basic info on Live bug report packs to understand where the problem lies.


It could be that some actions are just not tolerated by Winzozz, who knows?

But that is exactly the point! How can I know where the mistake is? Is this a problem to discuss with Ableton, or Cycling, or all together ?

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 Post subject: Re: How to understand where the problem is
PostPosted: Sat Mar 23, 2013 9:09 am 

Joined: Sat Dec 15, 2001 11:46 am
Posts: 1675
Location: ableton
Could you share the patch to investigate?

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 Post subject: Re: How to understand where the problem is
PostPosted: Sat Mar 23, 2013 12:38 pm 

Joined: Wed Apr 16, 2008 8:57 am
Posts: 138
Assuming is not a complain more a question.

It is not a patch per se, but more an operative mode of criss crossing things and getting out without having a developing team behind.
Let us say in the midst of developing and testing one finds out that a certain standard m4l object will make Live crash if in the set there is X external plugin. Take out that object the set does not crash.
Where should be the problem reported?
Is it a problem?
Where does this category go?

Have a look at this device I posted some time ago, its really basic stuff from signal proz POV.

http://www.maxforlive.com/library/device/130/reverser

I got some users reporting the same thing, on site and via PM.

Probably needs a giant upgrade, yes, but I am more curious on how m4l developers will organize from a tool point of view.
luckily there is the community.
Considering the point that one wants to develop on a more complex scale and that m4l is a cross platform thing how do Ableton and cycling refer to this matter?

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 Post subject: Re: How to understand where the problem is
PostPosted: Mon Mar 25, 2013 12:27 pm 

Joined: Wed Sep 23, 2009 1:45 pm
Posts: 318
i got a device out there that people are telling me causes a GUI freeze on live 9 and max 6 on windows 7.

I dont have windows 7> i'm on mountain lion and when i open the patch there are no errors in the max window, so as far as i'm concerned it works fine, and i cant help those people who tell me it freezes. Tough one.

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 Post subject: Re: How to understand where the problem is
PostPosted: Thu Mar 28, 2013 7:05 am 

Joined: Thu Aug 25, 2005 9:04 pm
Posts: 96
Location: New Zealand
This is the age-old debugging question. Where is the problem? One of the basic premises of debugging is to assume its is your fault, not a bug in the hardware or operating system or programming environment. So, its probably not a bug in Max or Live. So how to find the cause? A basic strategy is to try to isolate the cause. It sounds like you have done this already because you can eliminate the crash by removing a particular object. It sounds like that object might be supposed to interact with a plugin. You should probably think about how you might be mis-using that object. Perhaps you would get more help if you posted more information about that.


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