M4L Stability (POLL)

Questions and discussion about building and using Max for Live devices

M4l crashes randomly to desktop when either loading a device or changing parameter on device

M4l is stable for me & i use windows
21
21%
M4l is stable for me & i use osx
28
28%
M4l crashes as described & i use windows
23
23%
M4l crashes as described & i use osx
11
11%
M4L crashes but not as described above
18
18%
 
Total votes: 101

maky355
Posts: 206
Joined: Thu Apr 07, 2011 6:10 am

Re: M4L Stability (POLL)

Post by maky355 » Fri Dec 23, 2016 12:44 pm

Stromkraft wrote:
clearise wrote:Can't get any support.
How do you mean "Can't get"? Why?
He probably mean same as i do. He is having bugs, crashes he send email - crashes are confirmed but never fixed.

One simple fact is this forum and users here. Sure sometimes problems happens but there are so many users still today experiencing same issues all over again. You hardly can claim this is "user error".

Anyway back to work - hopefully i'll have some time over holidays and i'll post my example.

Stromkraft
Posts: 7033
Joined: Wed Jun 25, 2014 11:34 am

Re: M4L Stability (POLL)

Post by Stromkraft » Fri Dec 23, 2016 12:57 pm

maky355 wrote:
Stromkraft wrote:
clearise wrote:Can't get any support.
How do you mean "Can't get"? Why?
He probably mean same as i do. He is having bugs, crashes he send email - crashes are confirmed but never fixed.
I wasn't inquiring about the crashes. I wondered why clearise found he couldn't get support, i e getting satisfactory responses from Ableton support.

Crashes are confirmed? Fixed? If Ableton support (AS) can indeed replicate the crash then the likelihood for Ableton development to fix the issue should be high. I don't see why they'd sit on a fixable problem they are able to replicate.

I'd rather assume here the causes are not found as the issue can't be replicated on their end and therefore can't be fixed. I know intimately about this as I have a few minor long going bugs that seemingly only affects me that AS so far have found hard to replicate. I wouldn't call failure to replicate "not getting support" even if I'm dissatisfied with the situation.

Another dimension is the fact that bugs in Max itself is not something Ableton necessarily can fix themselves. Likely Cycling74 need to do that, even if Ableton obviously should own up to issues on their platform.
Make some music!

S4racen
Posts: 5401
Joined: Fri Aug 24, 2007 4:08 pm
Location: Dunstable
Contact:

Re: M4L Stability (POLL)

Post by S4racen » Fri Dec 23, 2016 1:19 pm

clearise wrote:Uninstalled Max today for good. Too many crashes. Can't get any support. It's cost me weeks of work. I have a Mac & 2 PC's... same issue on all of them.
Great first post!

Cheers
D

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