Live lite crashes when opened

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DJ Bernie57
Posts: 1
Joined: Fri Sep 06, 2019 4:03 pm

Live lite crashes when opened

Post by DJ Bernie57 » Fri Sep 06, 2019 4:13 pm

First of hello everyone. I've been testing out the lite version before I dive into the full purchase of Ableton. Everything has worked great for the last 4 weeks untill 2 nights ago when the program became very erratic and crashed. Sent in the crash report.. Now everytime I start the program it opens fine but crashes on any mouse movement. I even removed the program and reinstalled with no change. I find there is no support unless you purchase a pay version. Any insight on this issue would be greatly appreciated.
Thanks in advance
Bernie

S4racen
Posts: 5201
Joined: Fri Aug 24, 2007 4:08 pm
Location: Dunstable
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Re: Live lite crashes when opened

Post by S4racen » Fri Sep 06, 2019 4:51 pm

Wouldn't have a clue!

Cheers
D

TLW
Posts: 264
Joined: Thu Aug 23, 2018 2:37 am

Re: Live lite crashes when opened

Post by TLW » Sat Sep 07, 2019 2:07 am

It might help if you give a few more bits of information:-
Which version of Live?
Windows or Mac?
Which operating system version?
Whether you are using a computer’s built-in sound or an external interface, and what driver you are using.
Have you altered the template so there’s a plugin or sound which gets loaded along with Live?
Any error messages?
Live 10.1 Suite, M4L, 2014/15 MacBook Pro 15.3” Retina i7, OS Mojave 10.14.5. RME UFX, assorted synths, guitars and stuff.

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