Most infuriating POS ever. It is physically impossible to access the hardware (portable hard drive - not magic, lots of people make them) without installing their sluggish crap software iTunes, and it will not install until it is given permission to phone home via the internet! I mean, wtf, I bought the stupid mp3 playing hard drive, and I can't even use the stupid thing until I help Apple with their marketing. Ok, fine, so I open the firewall, and let their crap call home, and then I can install their crap software - but what is this? It's converting my file formats into some fuckin' Apple thing? Without me asking it to? Who the fuck do they think they are, doing that? Fucking retarded! And unless I tie my computer up for hours and hours changing my mp3 audio books into your bullshit audiobook proprietary format, then they get all mixed up with music when in shuffle, total failure in the usability department. Your slow buggy software sucks, your hard to kill spyware sucks, your condescending dumbing down sucks, your unsolicited file conversions suck, your refusal to be what you are - a portable hard drive that should allow me to create folders and use drag and drop - sucks, in short - you are all style and no substance, exactly what I have come to expect from a company I used to respect. I can't wait for their shit hardware to die, or the unreplaceable batteries, so I can get a real player. Last Apple product for me ever. Colossal fail.