How can I deauthorise Ableton from a broken Mac?

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marmalade
Posts: 11
Joined: Thu Apr 07, 2005 4:27 pm

How can I deauthorise Ableton from a broken Mac?

Post by marmalade » Sat May 18, 2019 8:16 pm

My Mac has just died a terrible death and I will need to install Ableton 10 onto a new computer. How can I deauthorise if I can no longer start the Mac to uninstall Ableton?
I also have Ableton installed onto a MacBook so assume I am at the end of my licences.

SaxUtopia
Posts: 8
Joined: Mon Feb 26, 2018 7:55 pm

Re: How can I deauthorise Ableton from a broken Mac?

Post by SaxUtopia » Sat May 18, 2019 11:15 pm

Contact support they will help you.
Cubase 9, Finale V26, Ableton Live lite 8&9&10 suite
Windows7 & 10 Mac Mojave

chrk
Posts: 1720
Joined: Mon Dec 28, 2009 5:36 pm

Re: How can I deauthorise Ableton from a broken Mac?

Post by chrk » Sun May 19, 2019 2:24 am

De-authorizing a Live installation – Ableton.

Follow the "request more" link in the article, your account will be checked if there's unlocks available or you actually need to request more. In the latter case you'd write a little explainer. A dead machine is reasonable enough that they'll grant you some.

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