Ableton Support Team offline?

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Aaron White
Posts: 5
Joined: Mon Jul 27, 2020 7:21 pm

Ableton Support Team offline?

Post by Aaron White » Wed Jul 29, 2020 11:48 am

Hey! Did anyone noticed about Ableton Support team not responding to the emails sent to support@ableton.com

Haven't got any response from them. I'm trying transferring the license and it's taking so much time than usual.

Tarekith
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Joined: Fri Jan 07, 2005 11:46 pm
Location: Ableton Forum Administrator
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Re: Ableton Support Team offline?

Post by Tarekith » Wed Jul 29, 2020 6:32 pm

Unfortunately with Covid and it just being busier for support due to the summer months, we are dealing with extremely long wait times for support responses. Rest assured your questions have been received, it's just taking a lot longer than normal to get replies out. Please bear with us, and thanks for your patience during these unprecedented times.

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