Crackling in Monitors and Headphones

[honestawnna]

Hi There,

I am a Windows user and I am having issues sporadically with a crackling sound in my headphones and in the monitors when I have Ableton Live open. I am using Ableton Live 10 Lite, and have just downloaded Ableton Live 11 free trial for 90 days.

The sound issue only occurs when I have Live open (10/11) , otherwise there is no crackling. There have been times when I have been able to use Ableton without the crackling - but after I close the system and reopen I tend to have the issue again. It use to be that I could restart the computer a few times and it would eventually work, but now that doesn't even work.

I found a video on YouTube and I followed the instructions on how to set up Windows 10 for Ableton Live (reliable source), but the issue still persists.

Can anyone assist?

MY CPU SPECS:
Device - HP Omen
Processor - AMD Ryzen 7 5700G with Radeon Graphics 3.80 GHz
RAM - 16.0 GB
System - 64 bit operating system, x64-based processor

Monitors:
JBL 305p MKII

Interface:
Focusrite Scarlett Solo 3rd Gen USB

[miyaru]

What buffersize do you use?

Is Windows running the same samplerate ie. 48 khz or 44.1 khz for example as Live

I’m running a 5 year old i7-7700 Intel with 16 gb ram at 64 samples buffersize 24bit @ 44.1 khz with a Focusrite 18i20 3rd gen interface.

If I go to mixing stage I sometimes increase the buffersize to 256 samples, but that’s it…….

Windows likes it when you set the samplerate at multiples of 16 ie. 16, 32, 64 etc samples

Personally I seldom use more than 44,1 khz as samplerate, but I use 24 bit.

Good enough for me, but ymmv.

[miyaru]

And oh, have you seen this: https://support.focusrite.com/hc/en-gb ... Windows-10