Severe crash with new beta

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filler1
Posts: 25
Joined: Sun Aug 26, 2012 7:50 pm

Severe crash with new beta

Post by filler1 » Sun Oct 07, 2012 4:15 am

I emailed you a crash report to the crashes email address provided.

I had an audio drop out, and Live froze up on me with the new beta. I hadnt had a drop out since I turned off my bluetooth, but had a crash instead.

[mal]
Posts: 515
Joined: Wed Jun 20, 2012 10:51 am

Re: Severe crash with new beta

Post by [mal] » Mon Oct 08, 2012 10:12 am

Hi Filler,

Please send a copy to beta@ableton.com
If you suspect that turning off bluetooth gave you new problems, please go to control panel -> system -> device manager.
Select view -> View Resources by connection.

If you see your audio card or controllers sharing resource with other devices, you can try enabling / disabling blue tooth to see if your audio card / controllers get an unique DMA/IRQ. Ideally your audio card / controllers should not share resources with any other device.

Best,
Mads

filler1
Posts: 25
Joined: Sun Aug 26, 2012 7:50 pm

Re: Severe crash with new beta

Post by filler1 » Mon Oct 08, 2012 2:39 pm

Ok, I will email to the address you provided

[mal]
Posts: 515
Joined: Wed Jun 20, 2012 10:51 am

Re: Severe crash with new beta

Post by [mal] » Wed Oct 10, 2012 1:34 pm

Hi,

Got it, thanks!.
We will continue this via the support systems and I will lock this thread.

Best,
Mads

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