9.0.1 and 9.0.2 both freezing at start up

Please join the new beta forum at https://ableton.centercode.com/login.html
Locked
SammyFace
Posts: 1
Joined: Tue Nov 29, 2011 4:48 am

9.0.1 and 9.0.2 both freezing at start up

Post by SammyFace » Tue Apr 30, 2013 12:34 am

I have 9 suite. now it stopped opening, I've downloaded multiple drivers including 9.0.1. It says it is creating a bug report but failed to do anything and reads application not responding, Ive been at it for an hour trying to fix it and no luck. kept downloading and trying new things but it won't work. I'm about to smash my computer any second because i've never encountered a more frustrating and ridiculous software failure in my entire life! IF someone could respond I would appreciate it, If anyone else is having the same issues please let me know.

running osx 10.7.5 on a 12 core mac pro. I doubt my computer is the issue

Vsts causing it?

Please help, I'm desperate :idea:

[mal]
Posts: 515
Joined: Wed Jun 20, 2012 10:51 am

Re: 9.0.1 and 9.0.2 both freezing at start up

Post by [mal] » Tue Apr 30, 2013 10:06 am

Hi Sammy,

Please make a backup of your preferences here:
/Users/[username]/Library/Preferences/Ableton
Then delete it, and relaunch Live.

If you installed plugins recently, this can crash live, but not the extent that it should impossible to launch.
To test if plugins are causing this, please remove all content to 2 temporary folders from
/Library/Audio/Plug-Ins/Components
and
/Library/Audio/Plug-Ins/VST
Move it back if you still the same problem.

Still having issues?, please write beta@ableton.com

Best,
Mads

Locked