Push Broken wont turn on! SOLVED

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badeshi
Posts: 31
Joined: Sat Dec 11, 2010 11:02 am

Push Broken wont turn on! SOLVED

Post by badeshi » Tue Apr 09, 2013 7:01 pm

I have sent help request but thought I'd try here also

so I stupidly pressed 'dump' on the MIDI pref screen next to the push control surface

It lit up saying 'updating fimrware do not remove USB cable'

I waited a couple of minutes then message changed to 'Update Failed'

The message stayed on the hardware so I shut down live and turned Push off but now it wont turn back on!!! Sad :(

anyone have any ideas?

thanks in advance
Last edited by badeshi on Sat Apr 13, 2013 4:58 pm, edited 1 time in total.

badeshi
Posts: 31
Joined: Sat Dec 11, 2010 11:02 am

Re: Push Broken wont turn on!

Post by badeshi » Tue Apr 09, 2013 7:14 pm

doesnt power on with adapter plugged in either...

Dillinger63
Posts: 209
Joined: Mon Jan 02, 2012 3:12 am

Re: Push Broken wont turn on!

Post by Dillinger63 » Tue Apr 09, 2013 7:52 pm

Silly question, but did you unplug the USB cable and then just try and power it on from the power supply? Also, maybe someone knows if there is a key combination to do a factory reset.

badeshi
Posts: 31
Joined: Sat Dec 11, 2010 11:02 am

Re: Push Broken wont turn on!

Post by badeshi » Tue Apr 09, 2013 8:10 pm

Thanks for reply! No haven't tried just power lead... Will try that in a sec

badeshi
Posts: 31
Joined: Sat Dec 11, 2010 11:02 am

Re: Push Broken wont turn on!

Post by badeshi » Tue Apr 09, 2013 8:40 pm

nope still blank, although the display blinked as I turned it off again...

anyone got some button combos or flash utilities?

H20nly
Posts: 15838
Joined: Sat Oct 27, 2007 9:15 pm
Location: The Wild West

Re: Push Broken wont turn on!

Post by H20nly » Tue Apr 09, 2013 9:09 pm

wild guess... but there is typically a reset button on devices to restore them to factory defaults. if you find a little hole just large enough to get a paper clip in, that would most likely be it. stick the paperclip in and count to... 10... would probably do the trick. or you might have to power down and hold down the paper clip in as you power it on.

again, just a guess, but you don't seem to be getting much in terms of help from all these peeps who have received their very own Push.

badeshi
Posts: 31
Joined: Sat Dec 11, 2010 11:02 am

Re: Push Broken wont turn on!

Post by badeshi » Tue Apr 09, 2013 9:33 pm

Cheers for suggestions. Yeah I thought there should be some kind of reset button, had a bit of a scan but not noticed anything so far. I was hoping there was some documentation that might help but cant find anywhere...

I am so annoyed as its been running great so far, bit surprised its so dead TBH and no obvious way to reinstall or reset...

hopefully Ableton will get back to me soon :(

thanks for help tho

H20nly
Posts: 15838
Joined: Sat Oct 27, 2007 9:15 pm
Location: The Wild West

Re: Push Broken wont turn on!

Post by H20nly » Tue Apr 09, 2013 9:34 pm

bummer.

i don't have Push but i have had broken toys before. always sucks.

good luck.

ezelkow1
Posts: 366
Joined: Thu Oct 08, 2009 6:22 pm

Re: Push Broken wont turn on!

Post by ezelkow1 » Tue Apr 09, 2013 11:06 pm

If you leave it on and turn on ableton, does it still show up in the list of midi devices? You could always try doing the dump again if it does

I apparently screwed mine up trying to change the sysex in one of the py scripts so the touchstrip would output modwheel, after that it wouldnt work with the beta's but it would work with the official release. Id turn it on and it would just sit there when I started up ableton and wouldnt recognize it had been started

Once I hit the dump again and let it finish, then it was all good after that

badeshi
Posts: 31
Joined: Sat Dec 11, 2010 11:02 am

Re: Push Broken wont turn on!

Post by badeshi » Wed Apr 10, 2013 6:44 am

Just tried that but unfortunately it doesnt show up.

It doesnt seem to get recognised by Windows as a USB device anymore, cant find it in device manager

I was reading elsewhere that the Akai MPD needed an external firmware loader....


thanks for suggestions!

badeshi
Posts: 31
Joined: Sat Dec 11, 2010 11:02 am

Re: Push Broken wont turn on!

Post by badeshi » Wed Apr 10, 2013 9:44 am

Any Sysex experts? anyone know how to get Push into firmware receive mode? Button combinations?

I am still waiting for Ableton reply but so impatient!

#1thelark
Posts: 985
Joined: Thu Nov 05, 2009 4:06 pm

Re: Push Broken wont turn on!

Post by #1thelark » Wed Apr 10, 2013 9:47 am

Call them. They can speak English on the phone if you are worried about calling a German hotline.

H20nly
Posts: 15838
Joined: Sat Oct 27, 2007 9:15 pm
Location: The Wild West

Re: Push Broken wont turn on!

Post by H20nly » Wed Apr 10, 2013 3:40 pm

badeshi wrote:I was reading elsewhere that the Akai MPD needed an external firmware loader....
this is true, but that firmware loader is available on their website.

badeshi
Posts: 31
Joined: Sat Dec 11, 2010 11:02 am

Re: Push Broken wont turn on!

Post by badeshi » Wed Apr 10, 2013 4:05 pm

I have been sent a guide from Ableton so will update this thread when I get back to it...

badeshi
Posts: 31
Joined: Sat Dec 11, 2010 11:02 am

Re: Push Broken wont turn on! SOLVED

Post by badeshi » Sat Apr 13, 2013 5:02 pm

Just to complete this thread... it now works!!

I spoke to Ableton on the phone who were very helpful and worked through several methods until it worked again.

Advice is DO NOT PRESS 'DUMP'!

but if you do contact Ableton and you should be good!

thanks for help

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