My Push has died

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neilmcm1975
Posts: 17
Joined: Tue Mar 19, 2013 11:12 am

My Push has died

Post by neilmcm1975 » Sun Aug 25, 2013 7:22 am

Went to use my Push yesterday switched on live and plugged the USB and power adaptor in and nothing switched. Swapped usb cables and still nothing , contacted Ableton support last night I await the response. Has anyone heard of this happening .

panten
Posts: 877
Joined: Mon Jan 23, 2012 1:02 pm
Location: South of London

Re: My Push has died

Post by panten » Sun Aug 25, 2013 9:31 am

When you say died, do you mean you get nothing, no lights, no welcome screen on Push etc? Or do you mean there is no 'handshake' between Live & Push. i.e. you get the 'Ableton Push - Please start Live to play...' message, even after starting Live.

I got this latter issue once and Ableton support suggested a clean re-install of Live. Didn't take too long and fixed the problem.

Fossiel
Posts: 202
Joined: Thu Jul 25, 2013 10:56 am

Re: My Push has died

Post by Fossiel » Sun Aug 25, 2013 9:36 am

With people cramming up usb ports with expended Hubs, also check if your usb port is not dead.

neilmcm1975
Posts: 17
Joined: Tue Mar 19, 2013 11:12 am

Re: My Push has died

Post by neilmcm1975 » Sun Aug 25, 2013 9:39 am

no lights nothing is coming on , the usb hub is working fine and I tried plugging he usb straight from the computer to push as well.

panten
Posts: 877
Joined: Mon Jan 23, 2012 1:02 pm
Location: South of London

Re: My Push has died

Post by panten » Sun Aug 25, 2013 10:20 am

viewtopic.php?uid=204131&f=55&t=192365&start=0

Is it related to this? Which WAS a dodgy usb hub (not saying this is your problem though) Just wondering if you pressed dump at any point.

bkg2018
Posts: 31
Joined: Fri Sep 22, 2006 6:06 am

Re: My Push has died

Post by bkg2018 » Sun Aug 25, 2013 11:40 am

Did you try to put it in demo mode: plug ac adaptor only, no usb cable, switch it on and see what happens?

neilmcm1975
Posts: 17
Joined: Tue Mar 19, 2013 11:12 am

Re: My Push has died

Post by neilmcm1975 » Sun Aug 25, 2013 12:30 pm

panten wrote:viewtopic.php?uid=204131&f=55&t=192365&start=0

Is it related to this? Which WAS a dodgy usb hub (not saying this is your problem though) Just wondering if you pressed dump at any point.

Might be don't no if I pressed dump will check when I get home , looks like a call to the helpline tomorow.

yur2die4
Posts: 6619
Joined: Sat Oct 03, 2009 3:02 am
Location: Menasha, Wisconsin
Contact:

Re: My Push has died

Post by yur2die4 » Sun Aug 25, 2013 12:41 pm

So you're saying when you hold down the User button, there are no settings options?

neilmcm1975
Posts: 17
Joined: Tue Mar 19, 2013 11:12 am

Re: My Push has died

Post by neilmcm1975 » Sun Aug 25, 2013 12:51 pm

when I plug the usb in and put power supply nothing comes on ,screen doesn't light up and nothing else comes on.

yur2die4
Posts: 6619
Joined: Sat Oct 03, 2009 3:02 am
Location: Menasha, Wisconsin
Contact:

Re: My Push has died

Post by yur2die4 » Sun Aug 25, 2013 2:40 pm

The main indicator I'd use to determine of it is dead, is holding down the User button. Because even when not in Live, User gives you pad settings.

But even when not in Live mode, I'm pretty sure at least the User button is lit. And from the sound of your description you have zero lighting whatsoever.

I hope something gets figured out for you.

neilmcm1975
Posts: 17
Joined: Tue Mar 19, 2013 11:12 am

Re: My Push has died

Post by neilmcm1975 » Mon Aug 26, 2013 2:46 pm

managed to get it working not sure what I had done but all working now.

sowhoso
Posts: 836
Joined: Thu Dec 27, 2007 1:14 am

Re: My Push has died

Post by sowhoso » Mon Aug 26, 2013 9:25 pm

YAY!

:D

TYLRbass
Posts: 277
Joined: Tue Aug 30, 2011 8:51 pm

Re: My Push has died

Post by TYLRbass » Mon Aug 26, 2013 9:33 pm

I'm sure it won't happen again.. until you have a deadline or start setting up for a live set.. :mrgreen:
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