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New Knobs for Push... Where do I get them?

Posted: Wed Jul 30, 2014 6:31 pm
by drez
My cat gnawed on a couple of the knobs on my Push ( :x NO KITTY ITS A BAD KITTY <read in Cartman voice>). Has anybody had to get new ones and where did you get them?

Re: New Knobs for Push... Where do I get them?

Posted: Thu Jul 31, 2014 4:02 pm
by siliconarc
contact ableton about replacement knobs.
otherwise you'll have to get some standard D-shaft caps and hope the capacitive touch will work.
i tried replacing the Push knobs (just to test) with knobs from my other devices and none of them worked with the touch sensitivity.

Re: New Knobs for Push... Where do I get them?

Posted: Sat Aug 02, 2014 7:16 pm
by Fritz609
You'd think there would be a replacement parts link on their site. Especially when you have components on your machine that no one can really emulate in the aftermarket(Example...mpc-stuff)
I would also like to know because I've been looking to get creative with my push's drab cosmetic appearance. I would love it if ableton came with a maschine approach to their flagship product.

Re: New Knobs for Push... Where do I get them?

Posted: Mon Aug 11, 2014 9:22 pm
by drez
Contacted support and they hooked me up. Now I have non chewed knobs!

Re: New Knobs for Push... Where do I get them?

Posted: Tue Aug 12, 2014 12:34 am
by TomViolenz
How much were they?!

Re: New Knobs for Push... Where do I get them?

Posted: Tue Aug 12, 2014 12:57 am
by drez
They didn't charge me. I think they felt bad because my cat was destructive. I mean... it wasn't MY fault :|

Re: New Knobs for Push... Where do I get them?

Posted: Tue Aug 12, 2014 1:41 am
by irrelevance
Glad the Abes were able to sort it for you. Cheeky feline! :D

Re: New Knobs for Push... Where do I get them?

Posted: Tue Aug 12, 2014 8:29 am
by TomViolenz
drez wrote:They didn't charge me. I think they felt bad because my cat was destructive. I mean... it wasn't MY fault :|
So they send the whole encoder assembly, or just the caps?!

(If the former: You damn cat! I hate you stop chewing on the knobs of my Push. Off to call Ableton.... :twisted: )

Re: New Knobs for Push... Where do I get them?

Posted: Tue Aug 12, 2014 2:32 pm
by drez
TomViolenz wrote:
drez wrote:They didn't charge me. I think they felt bad because my cat was destructive. I mean... it wasn't MY fault :|
So they send the whole encoder assembly, or just the caps?!

(If the former: You damn cat! I hate you stop chewing on the knobs of my Push. Off to call Ableton.... :twisted: )
Just the caps. My cat wasn't a thief, just hungry :wink:

Re: New Knobs for Push... Where do I get them?

Posted: Tue Aug 12, 2014 4:40 pm
by TomViolenz
drez wrote:
TomViolenz wrote:
drez wrote:They didn't charge me. I think they felt bad because my cat was destructive. I mean... it wasn't MY fault :|
So they send the whole encoder assembly, or just the caps?!

(If the former: You damn cat! I hate you stop chewing on the knobs of my Push. Off to call Ableton.... :twisted: )
Just the caps. My cat wasn't a thief, just hungry :wink:
Too bad, because mine is :twisted:

Still wonder what the whole assembly would cost (for all 8 ) and if I could give my old Maschine a nice upgrade this way :?

Re: New Knobs for Push... Where do I get them?

Posted: Sat Aug 16, 2014 8:37 pm
by leida
Hye
do you think these ones can be used ?

https://d16rm6ap8dyyo6.cloudfront.net/p ... 1398721319

Thanks