Perhaps this will help people who have trouble getting past the logo screen on the Push 2 with Live 9.7.5 on Windows 10.
Interestingly, the Push 2 actually worked because Melodics (http://www.melodics.com
) successfully activated the controller, lit up the correct pads, and played fine. So the Push 2 hardware wasn't dead.
Then, I noticed that even though nothing but the logo was visible on the Push 2, Live still allowed me to load a drum rack and then play the individual instruments with the Push 2 even though the pads themselves weren't lit. (Oddly, it loaded the rack into the bottom two rows of 8 pads rather than the usual 4x4 pad block configuration; this changed once the display problem was fixed - see below)
So, then on to make sure the Push 2 was connected to a USB 2.0 port, not USB 3.0, and of course make sure the USB is inserted completely into the back of the Push 2. No joy, yet.
Then on to Live Preferences/ Link MIDI tab to make sure there was only one instance of the Push 2 Control Surface listed. If you have more than one, this is a known problem for getting past the logo-only display. I only had one line, but output showed "Push 2 (Port 2)" which I deselected and selected "Push 2." Again, no joy, yet.
At this point I consulted Ableton's instructions here: https://help.ableton.com/hc/en-us/artic ... rolsurface
, and made sure that Windows Device Manager was showing the Push 2 properly, and it was.
So now, maybe it's a graphics problem since the Push 2 uses your graphics card driver to actually manage the display. So, even though my graphics card (Nvidia Geoforce GTX 980) is supposed to update its driver automatically, I went through the process of updating the driver manually.
This worked! The Push 2 graphics are back, and everything is lighting and working properly.
Here's my latest guess as to what happened: At some point after Windows Update downloaded and installed updates to Windows 10, the old driver for the graphics card stopped working with the Push 2 display and needed to be updated to be compatible with the latest Windows updates.
Don't know, but if all else fails, try updating your graphics card driver and see if that helps. At least it will be a piece of information to give to Ableton support if you have to go that route.