Push 2 crashes Ableton Live 9.6.1 every time

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glennsnoise
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Joined: Tue May 10, 2016 2:12 pm

Push 2 crashes Ableton Live 9.6.1 every time

Post by glennsnoise » Tue May 10, 2016 2:43 pm

Hi. I've been corresponding back and forth with Ableton tech support about this issue. I have a Macbook Pro with El Capitan (OS X 10.11.4). I decided to take advantage of the Ableton 9 Live Suite + Push 2 package a couple of weeks ago. I downloaded Ableton Live 9.6.1, installed, and am able to use without issue. There are no other versions of Live running on my laptop. When Push 2 arrived a few days ago, I plugged it in (directly, using the factory cable, not using a hub), and Live crashed. I've sent about a dozen crash reports to Ableton support, and have emailed back and forth with them daily. While professional and courteous, they are of absolutely no help.

So far, at Ableton support's suggestion, I have done the following:
*new MIDI configuration
*reset Live
*disconnected third party audio interface
*tried with and without power adapter
*deleted Audio/MIDI driver files
*uninstalled third party virus detection and security software

According to tech support, the crash files I'm sending are not providing them with the cause of the crash ("But they're CRASH files. Isn't that their whole purpose?").
So, Push 2 crashes Live 9.6.1 on a Macbook Pro with El Capitan. Help?

Precisionguided
Posts: 27
Joined: Fri Mar 18, 2016 3:35 am

Re: Push 2 crashes Ableton Live 9.6.1 every time

Post by Precisionguided » Tue May 10, 2016 6:10 pm

Try downloading the beta and running that, or if you're on the beta try the regular one. Let us know what happens after that.

[jur]
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Re: Push 2 crashes Ableton Live 9.6.1 every time

Post by [jur] » Thu May 12, 2016 5:49 pm

Any news on this?
Ableton Forum Moderator

ill_legible
Posts: 2
Joined: Wed Feb 19, 2014 8:31 am

Re: Push 2 crashes Ableton Live 9.6.1 every time

Post by ill_legible » Sat Jun 25, 2016 6:34 am

This is happening for me too. I roll back to 9.5 Suite on my Mac Pro, El Capitan 10.11.5 and it all works again. Looks like the problem is with 9.6.1. Can we get this patched soon? I have already contacted support.

netchaiev
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Re: Push 2 crashes Ableton Live 9.6.1 every time

Post by netchaiev » Mon Jun 27, 2016 12:40 am

Same over, it was fine and now it crashes...
Very weird

same config
:?
MBP 2011/i7/10.8/Live 8 Suite/M4L+Launchpad+TF+KorgNano.
http://soundcloud.com/netchaiev
http://www.vimeo.com/user408737

Tarekith
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Re: Push 2 crashes Ableton Live 9.6.1 every time

Post by Tarekith » Mon Jun 27, 2016 2:31 pm

Do you by any chance have Presonus Notion installed?

netchaiev
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Re: Push 2 crashes Ableton Live 9.6.1 every time

Post by netchaiev » Tue Jun 28, 2016 5:31 pm

Hi,

I don't. I've been using Push for 6 months with no pb...
MBP 2011/i7/10.8/Live 8 Suite/M4L+Launchpad+TF+KorgNano.
http://soundcloud.com/netchaiev
http://www.vimeo.com/user408737

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