Ableton Forum

Hi. I've been corresponding back and forth with Ableton tech support about this issue. I have a Macbook Pro with El Capitan (OS X 10.11.4). I decided to take advantage of the Ableton 9 Live Suite + Push 2 package a couple of weeks ago. I downloaded Ableton Live 9.6.1, installed, and am able to use without issue. There are no other versions of Live running on my laptop. When Push 2 arrived a few days ago, I plugged it in (directly, using the factory cable, not using a hub), and Live crashed. I've sent about a dozen crash reports to Ableton support, and have emailed back and forth with them daily. While professional and courteous, they are of absolutely no help.

So far, at Ableton support's suggestion, I have done the following:
*new MIDI configuration
*reset Live
*disconnected third party audio interface
*tried with and without power adapter
*deleted Audio/MIDI driver files
*uninstalled third party virus detection and security software

According to tech support, the crash files I'm sending are not providing them with the cause of the crash ("But they're CRASH files. Isn't that their whole purpose?").
So, Push 2 crashes Live 9.6.1 on a Macbook Pro with El Capitan. Help?

Try downloading the beta and running that, or if you're on the beta try the regular one. Let us know what happens after that.

Any news on this?

This is happening for me too. I roll back to 9.5 Suite on my Mac Pro, El Capitan 10.11.5 and it all works again. Looks like the problem is with 9.6.1. Can we get this patched soon? I have already contacted support.

Same over, it was fine and now it crashes...
Very weird

same config

Do you by any chance have Presonus Notion installed?

Hi,

I don't. I've been using Push for 6 months with no pb...