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Push2 touchstrip bottom end not sensitiv?, sticking

Posted: Mon Apr 10, 2017 7:51 pm
by Mnemonnik
I have a problem with Push 2
The lower part of the touch bar is not sensitive. In this video, the problem is shown clearly. https://youtu.be/8CRqVaXHfvY?list=UU-Wi ... EaUMIjk46g
I already changed one device in the store. Today came the second with the same problem. Ableton tell me what to do?

Re: Push2 touchstrip bottom end not sensitiv?, sticking

Posted: Tue Apr 11, 2017 3:53 am
by [jur]
I've watched your video and this is definitely not normal.
You should contact support@ableton.com but there's chances that the solution is, unfortunately, to go back to the store, again, and get a new unit (unless the problem is your finger, in which case the solution is the hospital)

Re: Push2 touchstrip bottom end not sensitiv?, sticking

Posted: Tue Apr 11, 2017 2:33 pm
by KaCeTheProducer
Try starting from a new default set. I remember I was having issues with my push that seemed totally unrelated to that yet it was the instant fix. Maybe it'll work for you too?

Re: Push2 touchstrip bottom end not sensitiv?, sticking

Posted: Tue Apr 11, 2017 3:47 pm
by Mnemonnik
Thanks, but it does not work for me.