Ableton push 2, bug of the scrolling knob. Mac OSX

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Dubsauxe
Posts: 2
Joined: Wed Dec 20, 2017 10:22 am

Ableton push 2, bug of the scrolling knob. Mac OSX

Post by Dubsauxe » Wed Dec 20, 2017 10:33 am

Hello guys !

I'm realy looking for help on this one, i encounter an issue with my push 2 that i owned for 2 years.
Recently the third knob which is used to scroll in the load Track/device give me quiet an hard time.

The probleme is that when i scroll to search for a file, the synchro with the display is chaos, when i scroll down it goes up then down then up.
When i don't tuch it, it's not stable and oscillate between the files or for exemple between the filter cut off values.

the knob can't be use like that, as it's realy an important knob for the workflow i d'ont know what to do. :cry:

My push is connected via usb port directly to my computer ( an Imac), i think my software is ok and i never had any probleme with the push before.

Can that be a mechanical prob, or some of you already experienced this prob ?

I need help plzzzzzzzzz

[jur]
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Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Ableton push 2, bug of the scrolling knob. Mac OSX

Post by [jur] » Wed Dec 20, 2017 11:47 pm

Certainly a hardware issue unfortunately.
Get in touch with support@ableton.com
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Dubsauxe
Posts: 2
Joined: Wed Dec 20, 2017 10:22 am

Re: Ableton push 2, bug of the scrolling knob. Mac OSX

Post by Dubsauxe » Thu Dec 21, 2017 8:49 am

Yep i will send them a mail !
Thank you anyway :)

kanstraktar
Posts: 1
Joined: Sat Oct 20, 2018 8:49 pm

Re: Ableton push 2, bug of the scrolling knob. Mac OSX

Post by kanstraktar » Sat Oct 20, 2018 8:51 pm

yeah, same problem here. 3rd knob also, running the latest macOS and Live versions. just contacted tech support.

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