Push 2 stuck on logo with Live10 Suite

[See-Lie]

I'm new to Ableton and have Live Suite 10 and a Push 2.

The Push 2 is second hand and when I first got it before the license was transferred to me it powered up and showed all previous owners info on it. Since the license was transferred to me I have been unable to power up the Push beyond the logo screen.

I can see the Push in my device manager. So USB is plugged in.
I only have 1 instance of Push 2 in my preferences MIDI settings.
If I turn the Push on once Live is loaded I get "Script could not be loaded" in Live.

Any help please greatly appreciated. I just want to play!

[skullpuddle]

Same is happening for me. But only for live 10. Thing is, if I start up live 9 push works just fine. I tried a different computer and push worked on both live 9 and 10, so I was able to update the firmware...

Really sucks to not be able to used live 10...

[miyaru]

Contact Ableton Support, they can help you.........

[jestermgee]

If you start Live and then restart Push does it start working?

I had an issue for a while if I started Live 10 with Push already powered on it would never work but if I powered Push on after Live was started it would always work.

In my case I believe I switched the order of Control Surfaces as I have multiple and for some reason that seems to have worked.