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Push 2 Sporadically re-starting

Posted: Thu Apr 15, 2021 3:15 pm
by hectorplimmer
Has anyone had this problem?
Every now & then my Push's screen will go blank but the buttons will stay lit. Sometimes it stays like that and eventually comes back on, sometimes it'll go blank > show the Ableton logo/start-up thing > come back on & sometimes it'll stay blank & I have to turn it off & back on again.
I've got the Push plugged in with the mains lead.

Re: Push 2 Sporadically re-starting

Posted: Thu Apr 15, 2021 5:14 pm
by Mark Williams
Usb cable firmly pushed in?

Re: Push 2 Sporadically re-starting

Posted: Fri Apr 16, 2021 9:39 am
by vrisono
I once had same problem, and I plug the cable on faster USB port and somehow that's a fix for me.

Re: Push 2 Sporadically re-starting

Posted: Fri Apr 16, 2021 11:24 am
by hectorplimmer
That could be the problem actually, I'm currently using a USB hub that's full. It might not be getting enough power.

Thanks!

Re: Push 2 Sporadically re-starting

Posted: Fri Apr 16, 2021 11:18 pm
by jestermgee
If push is plugged in with mains power, wouldn't be a hub power issue as that is not supplying the power.

But could be a crappy/dodgy hub (Push needs a decent data connection due to the data for the displays and leds) so obviously test on a dedicated port or with other gear disconnected if possible. Could also be a poor connection so make sure to use the original lead and it is firmly connected.

Could also be a ground loop problem especially if Push is powered from a different outlet than your computer so make sure Push and your PC are powered from the same outlet.