Push 2 stuck on logo screen

Discuss Push with other users.
Post Reply
mattarmstead
Posts: 4
Joined: Sun Sep 26, 2021 12:22 pm

Push 2 stuck on logo screen

Post by mattarmstead » Sun Nov 21, 2021 7:53 pm

Hi
After several months still unable to get live 11 and Push 2 to work together on Windows. Works fine on MacBook.
All things I’ve tried
Only one version on device manager, official usb cable, used hub and no hub, usb power management switched off. Reinstalled drivers, reinstalled windows!!
Simply everything thing I’ve read online I have tried. Ableton 10.1 works with Push 2 on windows. Live 11 will not boot past logo screen. I’ve think I’ve tried everything and exhausted all my ideas on a fix.
Any ideas?
Thanks
Matt

miyaru
Posts: 1267
Joined: Tue Jan 10, 2017 12:08 pm
Location: The Netherlands

Re: Push 2 stuck on logo screen

Post by miyaru » Sun Nov 21, 2021 10:55 pm

What version of windows are you running?

I suspect Win7 won't do the trick......
Greetings from Miyaru.
Prodaw i7-7700, 16Gb Ram, Focusrite Scarlett 18i20 3rd gen, ESI M4U eX, Reason 12, Live Suit 10, Push2, Presonus Eris E8 and Monitor Station V2, Lexicon MPX1,
Korg N1, Yamaha RM1x :mrgreen:

mattarmstead
Posts: 4
Joined: Sun Sep 26, 2021 12:22 pm

Re: Push 2 stuck on logo screen

Post by mattarmstead » Mon Nov 22, 2021 7:27 am

Hi

Windows 10

miyaru
Posts: 1267
Joined: Tue Jan 10, 2017 12:08 pm
Location: The Netherlands

Re: Push 2 stuck on logo screen

Post by miyaru » Mon Nov 22, 2021 11:33 am

Have you send a support ticket to Ableton? I haven't got Live 11, but 10 Suite - so I'm further of no help here....... :(

Have you tried to trash your preference files, as this will help sometimes, and don't be afraid - Ableton rebuilds it itself again!

Open Live.
In Windows Explorer, open this hidden folder (where x.x.x is the installed version of Live, eg. 10.1.30): Users\[username]\AppData\Roaming\Ableton\Live x.x.x\Preferences. ...
Delete Preferences. cfg, Undo folder (in Live 9 this is Undo. cfg) and Template. ...
Close and relaunch Live.
Greetings from Miyaru.
Prodaw i7-7700, 16Gb Ram, Focusrite Scarlett 18i20 3rd gen, ESI M4U eX, Reason 12, Live Suit 10, Push2, Presonus Eris E8 and Monitor Station V2, Lexicon MPX1,
Korg N1, Yamaha RM1x :mrgreen:

Tarekith
Posts: 19072
Joined: Fri Jan 07, 2005 11:46 pm
Location: Ableton Forum Administrator
Contact:

Re: Push 2 stuck on logo screen

Post by Tarekith » Mon Nov 22, 2021 3:11 pm

Make sure it’s not selected twice in Live midi preferences as a controller.
Tarekith
Ableton Forum Administrator
https://tarekith.com

Post Reply