Push 2 hangs when browsing VST3 (MAC)

Discuss Push with other users.
Post Reply
MDS
Posts: 7
Joined: Sun Feb 12, 2012 10:45 pm

Push 2 hangs when browsing VST3 (MAC)

Post by MDS » Fri Jan 14, 2022 6:35 am

I have been having an issue recently where the Push 2 browser briefly hangs and displays the Push logo when I am browsing through my VST3s. This doesn't happen with AU or VST2, however. I tried it on my Macbook Pro and the issue doesn't happen there, only on my iMac (late 2019 model). No idea why this started happening, I haven't changed anything. Everything else on the Push works fine. Anyone else have this issue? I can't find anything about this.

[jur]
Site Admin
Posts: 5307
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Push 2 hangs when browsing VST3 (MAC)

Post by [jur] » Fri Jan 14, 2022 1:51 pm

Which Live version?
Are you running the same OS version on both machines? Using or not the same usb hub?
Ableton Forum Moderator

MDS
Posts: 7
Joined: Sun Feb 12, 2012 10:45 pm

Re: Push 2 hangs when browsing VST3 (MAC)

Post by MDS » Fri Jan 14, 2022 3:26 pm

I'm running the latest version of 11 (11.0.12). I'm running Catalina on the iMac and Sierra on the Macbook (it is old). So on the macbook I am using Ableton 10. I tried it with Ableton 10 on the iMac as well and then the issue is even worse, the whole screen goes black when browsing VST3 and I have to reset the Push.
I usually have it plugged into a USB hub (powered) and tried plugging it directly into the iMac and the same issue happens. I also tried having that be the only thing that is plugged in, same issue happens.
I had my computer turned off for about a week because I went on vacation, came back and this issue started happening first day so I am really at a loss why it started doing this. I contacted support and included a video, but haven't heard back yet so I figured I would try here as well.

Mark Williams
Posts: 898
Joined: Sun Aug 10, 2014 2:43 pm
Location: Kent

Re: Push 2 hangs when browsing VST3 (MAC)

Post by Mark Williams » Fri Jan 14, 2022 4:47 pm

USB lead pushed in properly? Are you using the power supply too?
Live 11, M1 Mac Mini, Push 2, Scarlett 18i20 & ADA8200, Softube Console 1 Mk2, Deepmind12, Hydrasynth, Cobalt 8M, Moog Subsequent 25, IK Uno Synth Pro, Plethora X3, Nord Drum 3P

MDS
Posts: 7
Joined: Sun Feb 12, 2012 10:45 pm

Re: Push 2 hangs when browsing VST3 (MAC)

Post by MDS » Fri Jan 14, 2022 5:04 pm

Yes, the USB cable is all the way in, I unplugged the power to make sure that the connection was there. And I use the power supply that came included with it. Just odd that it is only with VST3 and nothing else, which makes me think there is a glitch occurring somewhere in the path from Push to Computer.

MDS
Posts: 7
Joined: Sun Feb 12, 2012 10:45 pm

Re: Push 2 hangs when browsing VST3 (MAC)

Post by MDS » Fri Jan 21, 2022 6:37 am

UPDATE - SOLVED

Turns out the issue was one of my VST3s that was causing the weird behaviour. After removing it from my VST3 folder, the issue no longer occurs. Good riddance.

Mark Williams
Posts: 898
Joined: Sun Aug 10, 2014 2:43 pm
Location: Kent

Re: Push 2 hangs when browsing VST3 (MAC)

Post by Mark Williams » Fri Jan 21, 2022 7:22 am

May help others whom may encounter same issue in future to post the plugin.
Live 11, M1 Mac Mini, Push 2, Scarlett 18i20 & ADA8200, Softube Console 1 Mk2, Deepmind12, Hydrasynth, Cobalt 8M, Moog Subsequent 25, IK Uno Synth Pro, Plethora X3, Nord Drum 3P

MDS
Posts: 7
Joined: Sun Feb 12, 2012 10:45 pm

Re: Push 2 hangs when browsing VST3 (MAC)

Post by MDS » Fri Jan 21, 2022 7:33 am

Mark Williams wrote:
Fri Jan 21, 2022 7:22 am
May help others whom may encounter same issue in future to post the plugin.
Good point. It was "Punisher" by Denise. The AU or VST2 versions do not cause any problems, only the VST3 version does.

[jur]
Site Admin
Posts: 5307
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Push 2 hangs when browsing VST3 (MAC)

Post by [jur] » Mon Jan 31, 2022 3:28 pm

MDS wrote:
Fri Jan 21, 2022 7:33 am
Mark Williams wrote:
Fri Jan 21, 2022 7:22 am
May help others whom may encounter same issue in future to post the plugin.
Good point. It was "Punisher" by Denise. The AU or VST2 versions do not cause any problems, only the VST3 version does.
Did you report to support@ableton.com?
Ableton Forum Moderator

Post Reply