Push 2 Blank Display Screen but Responsive
Push 2 Blank Display Screen but Responsive
I've just purchased a Push 2 and am getting stuck setting up for the first time.
When plugged into my desktop the Push/Live is fully functional except for the display screen on the Push. It is backlit but completely blank.
Some discussions that have not produced a fix:
viewtopic.php?t=224679
https://help.ableton.com/hc/en-us/secti ... leshooting
I have tried;
-many different USB ports
-display driver updates
-adjusting power management of USB devices
-rebooting Live
-rebooting Push
-rebooting desktop
-having Push on before launching Live (and vice versa)
-verifying that only a single instance of Push2 is in the MIDI pref for Control/I/O
This is especially frustrating given the price tag and how much this is touted as "plug-and-play". I've already spent a day troubleshooting for a solution and have run out of suggestions to try and obviously have not been able to play around yet
Ableton Live 11 Suite
PC Specs:
Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz 3.30 GHz
Installed RAM 16.0 GB (15.7 GB usable)
Windows 10 Pro
Version 21H1
Installed on 2/11/2021
OS build 19043.1826
Experience Windows Feature Experience Pack 120.2212.4180.0
When plugged into my desktop the Push/Live is fully functional except for the display screen on the Push. It is backlit but completely blank.
Some discussions that have not produced a fix:
viewtopic.php?t=224679
https://help.ableton.com/hc/en-us/secti ... leshooting
I have tried;
-many different USB ports
-display driver updates
-adjusting power management of USB devices
-rebooting Live
-rebooting Push
-rebooting desktop
-having Push on before launching Live (and vice versa)
-verifying that only a single instance of Push2 is in the MIDI pref for Control/I/O
This is especially frustrating given the price tag and how much this is touted as "plug-and-play". I've already spent a day troubleshooting for a solution and have run out of suggestions to try and obviously have not been able to play around yet
Ableton Live 11 Suite
PC Specs:
Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz 3.30 GHz
Installed RAM 16.0 GB (15.7 GB usable)
Windows 10 Pro
Version 21H1
Installed on 2/11/2021
OS build 19043.1826
Experience Windows Feature Experience Pack 120.2212.4180.0
Re: Push 2 Blank Display Screen but Responsive
First things first: you discribed your problem and setup in a more than outstanding way, we see it mostly different here!
I think it’s best to contact the selling party and discribe your problems, and thing you tried. If bought new, a new Push2 should be given. So if you bought it in a store, go there, and if bought from Ableton directly - contact them and ask for a new one.
Very dissapointing, but I think it is defect……….
I think it’s best to contact the selling party and discribe your problems, and thing you tried. If bought new, a new Push2 should be given. So if you bought it in a store, go there, and if bought from Ableton directly - contact them and ask for a new one.
Very dissapointing, but I think it is defect……….
Greetings from Miyaru.
Prodaw i7-7700, 16Gb Ram, Focusrite Scarlett 18i20 3rd gen, ESI M4U eX, Reason 12, Live Suit 10, Push2, Presonus Eris E8 and Monitor Station V2, Lexicon MPX1,
Korg N1, Yamaha RM1x
Prodaw i7-7700, 16Gb Ram, Focusrite Scarlett 18i20 3rd gen, ESI M4U eX, Reason 12, Live Suit 10, Push2, Presonus Eris E8 and Monitor Station V2, Lexicon MPX1,
Korg N1, Yamaha RM1x
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- Location: Kent
Re: Push 2 Blank Display Screen but Responsive
Also worth checking windows device manager see if push2 is listed twice, and I presume you are plugging in the power adapter?
Live 11, M1 Mac Mini, Push 2, Scarlett 18i20 & ADA8200, Softube Console 1 Mk2, Deepmind12, Hydrasynth, Cobalt 8M, Moog Subsequent 25, IK Uno Synth Pro, Plethora X3, Nord Drum 3P
Re: Push 2 Blank Display Screen but Responsive
It is brand new and from an online retail partner. After a recent test, I do not think it is the Push 2 itself. I downloaded AL 11 Suite onto a laptop and this morning was able to connect the Push 2 to it and the display and everything seemed to work exactly as it should. The problem is that I need it to work with my desktop, which after switching back to it, still shows the blank screen on the Push 2
Re: Push 2 Blank Display Screen but Responsive
Yes I am plugging in the power adapter.Mark Williams wrote: ↑Wed Jul 20, 2022 11:41 amAlso worth checking windows device manager see if push2 is listed twice, and I presume you are plugging in the power adapter?
The Push 2 is shown in a couple different locations in device manager (Sound Controller & USB devices) as seen in the first pic uploaded. The second pic shows the detail of the USB port that it is connected to.
https://imgur.com/a/dlcctdq
Re: Push 2 Blank Display Screen but Responsive
https://imgur.com/a/PgSG0af
This is what my device manager is showing: 1 instance of Push2 and 1 instance of Push Display.......
Take a look and see if you can get it like this.
This is what my device manager is showing: 1 instance of Push2 and 1 instance of Push Display.......
Take a look and see if you can get it like this.
Greetings from Miyaru.
Prodaw i7-7700, 16Gb Ram, Focusrite Scarlett 18i20 3rd gen, ESI M4U eX, Reason 12, Live Suit 10, Push2, Presonus Eris E8 and Monitor Station V2, Lexicon MPX1,
Korg N1, Yamaha RM1x
Prodaw i7-7700, 16Gb Ram, Focusrite Scarlett 18i20 3rd gen, ESI M4U eX, Reason 12, Live Suit 10, Push2, Presonus Eris E8 and Monitor Station V2, Lexicon MPX1,
Korg N1, Yamaha RM1x
Re: Push 2 Blank Display Screen but Responsive
Yes, that is exactly the same as I have in my device manager.miyaru wrote: ↑Thu Jul 21, 2022 1:51 pmhttps://imgur.com/a/PgSG0af
This is what my device manager is showing: 1 instance of Push2 and 1 instance of Push Display.......
Take a look and see if you can get it like this.
Re: Push 2 Blank Display Screen but Responsive
There also was a Push2 audio thing in your USB tab, is that one correct?
Greetings from Miyaru.
Prodaw i7-7700, 16Gb Ram, Focusrite Scarlett 18i20 3rd gen, ESI M4U eX, Reason 12, Live Suit 10, Push2, Presonus Eris E8 and Monitor Station V2, Lexicon MPX1,
Korg N1, Yamaha RM1x
Prodaw i7-7700, 16Gb Ram, Focusrite Scarlett 18i20 3rd gen, ESI M4U eX, Reason 12, Live Suit 10, Push2, Presonus Eris E8 and Monitor Station V2, Lexicon MPX1,
Korg N1, Yamaha RM1x
Re: Push 2 Blank Display Screen but Responsive
It will sometimes help to delete the red marked file on the jpeg. After you have done this , restart LIve and it will install itself again. To be shure nothings lost copy the file to a safeplace first, so you can always put it back.
https://imgur.com/a/ipyYl7a
https://imgur.com/a/ipyYl7a
Greetings from Miyaru.
Prodaw i7-7700, 16Gb Ram, Focusrite Scarlett 18i20 3rd gen, ESI M4U eX, Reason 12, Live Suit 10, Push2, Presonus Eris E8 and Monitor Station V2, Lexicon MPX1,
Korg N1, Yamaha RM1x
Prodaw i7-7700, 16Gb Ram, Focusrite Scarlett 18i20 3rd gen, ESI M4U eX, Reason 12, Live Suit 10, Push2, Presonus Eris E8 and Monitor Station V2, Lexicon MPX1,
Korg N1, Yamaha RM1x