Unable to quit Live. Preferences corrupt after Force Quit

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hoffman2k
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Unable to quit Live. Preferences corrupt after Force Quit

Post by hoffman2k » Sat Oct 24, 2009 2:44 pm

I don't have a reproducible crash here, but I do have a crash pack generated after the following events:

- Max Crashed (That may be because of a feedback loop with live.param~ but I'm not sure)

- When trying to quit Live, it wouldn't let me. It said "There is not enough memory, please save and quit."
I got the message when trying to save or quit. So I had to Force Quit to get out of it.

- When reloading Live, it displayed a message telling me my preferences were corrupted.

- It then generated a crash pack.

Crash pack sent to mfl-beta@ableton.com

Live 8.0.1b6 / Max 40387 / Mac Mini C2D 1.83 / 2GB Ram

djod
Posts: 617
Joined: Tue Oct 26, 2004 10:54 pm

Re: Unable to quit Live. Preferences corrupt after Force Quit

Post by djod » Sun Oct 25, 2009 11:08 pm

I had the same issue

stefan-tiedje
Posts: 219
Joined: Thu Sep 17, 2009 3:50 pm
Location: Berlin

Re: Unable to quit Live. Preferences corrupt after Force Quit

Post by stefan-tiedje » Tue Oct 27, 2009 12:01 pm

Maybe you ate all your disk space? Any start of Live is creating a folder for eventual bug reports. You have to delete them by hand. Its eating gigabytes for breakfast, lunch and dinner and every crash is eating more. Very annoying...
Look into ~/Library/Application Support/Ableton/Bug Reporting/
I would love to see some automatic cleansing from Live. Why isn't this stored in a common temporary folder which would be deleted at least after a restart of the system?
Don't know if this is related to your problem, but I have seen other applications creating corrupt preferences because of missing disk space (makes sense, how could it save if there is no space...)

Stefan
Les Ondes Mémorielles-----x---
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Friedemann
Posts: 425
Joined: Mon Jun 28, 2004 10:47 am
Location: Ableton Headquarter

Re: Unable to quit Live. Preferences corrupt after Force Quit

Post by Friedemann » Wed Nov 04, 2009 12:33 pm

No, the massage is related to RAM, not to disc space. It could be that something needs a lot of RAM and/or the virtual memory is not configured properly. Anyway, the preferences should not get corrupted from a Force Quit.

As regards the bug reports, they should be deleted automatically after some time. I'll have a look if there is a problem there.

Best, Friedemann
Friedemann Schautz
schautz@ableton.com

stefan-tiedje
Posts: 219
Joined: Thu Sep 17, 2009 3:50 pm
Location: Berlin

Re: Unable to quit Live. Preferences corrupt after Force Quit

Post by stefan-tiedje » Thu Nov 05, 2009 10:30 am

Friedemann wrote:As regards the bug reports, they should be deleted automatically after some time. I'll have a look if there is a problem there.
I guess they are only needed to create the Live_Run packs after a crash or force quit. The procedure which creates the pack could (should) delete all bug folders after its done its magic...

Stefan
Les Ondes Mémorielles-----x---
--____-----------|----------|----
--(_|_ ----|\-----|-----()--------
-- _|_)----|-----()---------------
----------()----------TJ Shredder
http://tjshredder.wordpress.com/

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