Problem with Controller not responding in Live

UHE is now closed. For Technical Support from Ableton, please go here: http://www.ableton.com/support
Locked
JoePolaroid
Posts: 17
Joined: Wed Sep 03, 2008 6:43 pm
Location: Leeds
Contact:

Problem with Controller not responding in Live

Post by JoePolaroid » Thu Nov 26, 2009 11:48 am

Hi

I am having some trouble getting my Ozone keyboard/controller to respond with Ableton. I have the most up to date driver installed (Windows7 64bit), the installation of the Ozone was successful, and Ableton recognises the controller and even receives a signal when the keys are played, yet I cannot get any sound.

There doesnt seem to be a problem with midi as I am receiving sound from my Fast Track Pro audio device.

Please help.

I am running

Ableton 7.0.18
M Audio Fast Track Pro Audio device
Windows 7 64 bit
M Audio Ozone Keyboard

Thanks

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
Contact:

Re: Problem with Controller not responding in Live

Post by jok » Thu Nov 26, 2009 2:52 pm

Hi Joe,

is "track" enabled for the Ozone´s input port in the MIDI/Sync preferences? Did you load a Midi instrument & arm the MIDI track?

Best,
Jörg
ableton support team
[email protected]

JoePolaroid
Posts: 17
Joined: Wed Sep 03, 2008 6:43 pm
Location: Leeds
Contact:

Re: Problem with Controller not responding in Live

Post by JoePolaroid » Thu Nov 26, 2009 3:12 pm

Hi Jorg

Thanks for the reply. Yes, both 'track' is on in Midi Sync, and the channel is armed and instrument loaded.

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
Contact:

Re: Problem with Controller not responding in Live

Post by jok » Thu Nov 26, 2009 3:25 pm

Hi Joe,

do you see the MIDI In indicator light up when hitting a key on your Ozone? Also: which instrument have loaded? Can you play it using the computer keyboard as a MIDI keyboard?

Best,
Jörg
ableton support team
[email protected]

JoePolaroid
Posts: 17
Joined: Wed Sep 03, 2008 6:43 pm
Location: Leeds
Contact:

Re: Problem with Controller not responding in Live

Post by JoePolaroid » Thu Nov 26, 2009 3:53 pm

Hi Jorg

Yes I am seeing the indicator light up when I hit a key, and yes the computer keyboard plays fine. I have tried all instruments in live and with all the plug in I have

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
Contact:

Re: Problem with Controller not responding in Live

Post by jok » Thu Nov 26, 2009 4:46 pm

Hi Joe,

please try to record a couple of notes to a MIDI clip, do the notes record?

Best,
Jörg
ableton support team
[email protected]

JoePolaroid
Posts: 17
Joined: Wed Sep 03, 2008 6:43 pm
Location: Leeds
Contact:

Re: Problem with Controller not responding in Live

Post by JoePolaroid » Fri Nov 27, 2009 11:56 am

Hi Jorg

OK I tried this and it does not work, but it does work using the computer keyboard.

Locked