max for live trouble. cant open device editor.

UHE is now closed. For Technical Support from Ableton, please go here: http://www.ableton.com/support
Locked
glamourboy
Posts: 253
Joined: Thu Jul 26, 2007 11:57 am
Location: Copenhagen

max for live trouble. cant open device editor.

Post by glamourboy » Tue Dec 01, 2009 3:40 am

[size=150]here's the deal:[/size]

mac

live 8.1 - authorized

max 5.1

expired max demo

had the m4l beta working

m4l content shows up under library tab

max intrument, max midi effect and max audio effect show up in demo mode

when i press edit button on a max plugin it doesn't open. "starting max editor" stays in status bar.

m4l does NOT show up under user account licenses

M4l does NOT show up at www.ableton.com/account/licenses


am i missing something here?

kleine
Posts: 1854
Joined: Sat Dec 15, 2001 11:46 am
Location: ableton
Contact:

Re: max for live trouble. cant open device editor.

Post by kleine » Tue Dec 01, 2009 7:07 am

It seems that you have Max and Live but you don´t have Max for Live.
-> http://www.ableton.com/shop/categories/mfl_form

Best,
Christian

glamourboy
Posts: 253
Joined: Thu Jul 26, 2007 11:57 am
Location: Copenhagen

Re: max for live trouble. cant open device editor.

Post by glamourboy » Tue Dec 01, 2009 4:23 pm

erm, did you read my post?

i'm trying get the demo running, i'm not about to spend that kind of money without a try before buy. the plugins show up in the live browser, and i can drag them into tracks, but when i try to open the editor i get nothing. obviously there's some kind of error. can i have some kind of support other than a link to the shop, please?

kleine
Posts: 1854
Joined: Sat Dec 15, 2001 11:46 am
Location: ableton
Contact:

Re: max for live trouble. cant open device editor.

Post by kleine » Tue Dec 01, 2009 5:32 pm

Hello glamourboy,

I´m sorry to say that so far there is no demo of M4L.

Best,
Christian

longjohns
Posts: 9088
Joined: Mon Dec 22, 2003 3:42 pm
Location: seattle

Re: max for live trouble. cant open device editor.

Post by longjohns » Wed Dec 02, 2009 4:12 am

but there _was_ a demo
;)

crumhorn
Posts: 2503
Joined: Fri Sep 26, 2008 6:04 pm

Re: max for live trouble. cant open device editor.

Post by crumhorn » Sat May 08, 2010 12:29 pm

Is there any resolution on this yet?

Just tried in in Live 8.1.3. It lets me run M4L in demo mode, but the editor will not start. I get the same "Starting MAX Editor.." message described by glamourboy.
"The banjo is the perfect instrument for the antisocial."

(Allow me to plug my guitar scale visualiser thingy - www.fretlearner.com)

discocubist
Posts: 2
Joined: Sun May 02, 2010 11:07 am

Re: max for live trouble. cant open device editor.

Post by discocubist » Sat May 08, 2010 10:08 pm

Hi,

I have full auths of all software and I have the same issue!

Pulling my hair out!

Clean installs of Ableton AND max msp!!

longjohns
Posts: 9088
Joined: Mon Dec 22, 2003 3:42 pm
Location: seattle

Post by longjohns » Mon May 10, 2010 3:17 pm

er
Last edited by longjohns on Mon May 16, 2011 5:19 am, edited 1 time in total.

iam@crisscrisscriss.com
Posts: 15
Joined: Wed Dec 09, 2009 4:10 pm

Re: max for live trouble. cant open device editor.

Post by iam@crisscrisscriss.com » Mon Jun 14, 2010 10:00 am

I have the same problem! Can Anyone help?? :(

zipaquira
Posts: 2
Joined: Mon Dec 21, 2009 6:43 pm

Re: max for live trouble. cant open device editor.

Post by zipaquira » Thu May 12, 2011 4:16 pm

Same problem - can't open max editor. Really annoying. Is there a fix available for this?

crumhorn
Posts: 2503
Joined: Fri Sep 26, 2008 6:04 pm

Re: max for live trouble. cant open device editor.

Post by crumhorn » Fri May 13, 2011 6:53 am

I hit this problem again recently. trying to run M4L in demo mode.

I can't remember where, but I found something that said I needed to contact C74 to get the MAX demo extended.

In the end I couldn't be bothered - one obstacle too many.
"The banjo is the perfect instrument for the antisocial."

(Allow me to plug my guitar scale visualiser thingy - www.fretlearner.com)

longjohns
Posts: 9088
Joined: Mon Dec 22, 2003 3:42 pm
Location: seattle

Re: max for live trouble. cant open device editor.

Post by longjohns » Mon May 16, 2011 5:21 am

kleine wrote:Hello glamourboy,

I´m sorry to say that so far there is no demo of M4L.

Best,
Christian

bassik
Posts: 65
Joined: Wed Nov 23, 2005 11:52 am

Re: max for live trouble. cant open device editor.

Post by bassik » Wed Aug 03, 2011 9:42 am

Hello there,

Just bought M4L yesterday and at the first try I had the exact same problem.

I am running Live 8.2.2 + Max 5.1.8 on a win XP machine.

This is very annoying especially when you buy legit software and it starts having problems from the first day you use it...

Anyone found a solution?

anamexis
Posts: 582
Joined: Sat Dec 18, 2004 9:43 pm
Location: Oakland

Re: max for live trouble. cant open device editor.

Post by anamexis » Thu Aug 04, 2011 3:31 am

I got this email from Ableton Support back in February about this issue.
Hi Micah,

thanks for your email and your interest in Max for Live.
The problem you describe is a known issue that occurs if a computer contains a previously expired Max demo.
Unfortunately there is no or workaround or solution for this at the moment, but we´re working with Cycling 74 to fix this problem hopefully in the near future. Sorry for not having any better news on this.

Best,
Jörg Klußmann
Ableton Technical Support

haikuluke
Posts: 5
Joined: Wed Mar 03, 2010 8:38 pm

Re: max for live trouble. cant open device editor.

Post by haikuluke » Fri Sep 16, 2011 8:32 pm

You know what...

THIS IS NOT OK.

I used the demo, I got creative, made some great songs.

The demo expired. Now I can't save or export my songs.

I want my songs back, I could give an eff about m4l.

Otherwise cycling 74 can plan on paying me for damages?

I don't know what to say, I know that sounds a bit absurd, but this problem is a bit absurd.

FIX IT. I am looking into my rights regarding this matter.

Locked