Authorization error

UHE is now closed. For Technical Support from Ableton, please go here: http://www.ableton.com/support
Locked
spr1000
Posts: 22
Joined: Wed Aug 06, 2008 2:04 am

Authorization error

Post by spr1000 » Tue Aug 17, 2010 3:53 am

I seem to be getting this message with one of my sessions. The session was created in 8.1.3. I just now upgraded to 8.1.5 and still get the same alert and yes I own a legit copy of LIVE. Basically I'm getting the orange bar on the bottom stating I can not save and have limited use until I authorize "this version" It only is happening with this particular session so I am wondering how can I fix this problem? Thanks





Image

Uploaded with ImageShack.us

kleine
Posts: 1854
Joined: Sat Dec 15, 2001 11:46 am
Location: ableton
Contact:

Re: Authorization error

Post by kleine » Tue Aug 17, 2010 7:10 am

Hello,

It´s a problem with specific saved sessions in 8.1.3. Please send the .als to support@ableton.com, we´ll fix it for you.

best,
Christian

spr1000
Posts: 22
Joined: Wed Aug 06, 2008 2:04 am

Re: Authorization error

Post by spr1000 » Wed Aug 18, 2010 4:12 am

will do thanks! :D

joseda
Posts: 3
Joined: Fri Dec 05, 2008 11:30 pm

Re: Authorization error

Post by joseda » Fri Aug 27, 2010 5:28 pm

Thank you very much for your help !

Locked