dnbhallifax wrote:How can Spectrasonics know if you bought the software from someone vs. just wrote it down if you found someone's copy while in their studio? If the seller you bought it from is legit then transferring the ownership is completely realistic. I own a Powercore system and if any of the users I sold my licenses were like the person who started this thread I would have a bad feedback record as the only way to transfer the license is put in a support "request" to transfer the ownership and wait until they email both me and the buyer that it's been done; this has taken over a week on more than 1 occasion.... that's just the way it goes in the real world... flame me all you want, that's the only protection plan most software manufacturers have in place as there is no way they can verify the previous owner sold the software without hearing it straight from them....
Personally I find that it's easily understandable from their perspective.
People who use cracked software can complain all they want but I've been writing music since the mid 80s and I remember many years where there was No such thing as finding a cracked version of software - If I wanted something I had to WORK my A$$ OFF all summer and save for a particular keyboard, effect or anything else I wanted.
I DID purchase and own a legit copy of RMX and I would Highly recommend their software. It is absolutely top notch level quality. I don't own Omnisphere yet but will very soon, it is easily the coolest soft synth I've demo'd yet...
If you bought the software from a legit seller than all you have to do is be patient. If you bought it on Ebay then it is YOUR responsibility to make sure the seller has a solid longterm record of positive sales. Ebay is full of scammers and you need to do all of your homework before buying, or you will be "taken".
First of all: I'm not complaining about cracked software - I'm complaining about a company who seems to be oblivious to their own customers needs and wishes. I'm also saying that problems like the ones Spectrasonics have brought me into is one of the reasons why so many people prefer to use cracked versions (I was agreeing with another poster). I don't know, maybe Spectrasonics will earn more money on this post than they would if I didn't post it - since it's kind of saying "buy the product directly from Spectrasonics" or your f@cked. Anyway, 750 people has read the post so far, and to be honest I don't think it's the best marketing-campaign they've ever had. Their products may be ok, in my opinion they use too much CPU (and since multitimbral instruments normally can't be frozen thats a big setback in itself).
Apart from that I have a couple of issues with your post:
1. Yes you would definitely have a bad feedback-score. You obviously haven't really read my posts, waiting a week is one thing, waiting OVER A YEAR is far from acceptable (everyone with a brain understands this). If the company you sell for didn't transfer licences for a year, you as the middle-man wouldn't deserve anything better than the worst feedback.
2. I DID also buy a legit product, just as you boast that you have. The difference is that I bought mine second hand. Spectrasonics DID NOT mention anything about not being able to transfer under the product-details of one of the products I bought, or having to pay for it.
3. As you say the world is changing: I happen to be one of those who likes to buy a
used car/keyboard/software instead of a
new car etc - yeah man - I like to save money because I'm not filthy rich. I think it's OK that the developers sell updates of their products to the customers who have bought second hand and in general for the really big updates, like Native Instruments does with KONTAKT. If I had stolen a copy like in your example, Spectrasonics would have found out about it.
PS: how can a Toyota service-man know if you bought the car from a legit person, or if you stole it and forged the papers?
