Ableton Live 9 Trial Not Responding

[Ignition.]

Can anyone help me? When i try to open Ableton (and some other programs) the program doesn't open and is not responding. I've had this problem with my computer and i just got my hard drive replaced which was supposed to fix this problem. My hardrive cannot be the issue it is less than 24 hours new.

Please help. Thank you.

[derp123456789]

seems this is happening for alot of people... lemme guess, mac osx leopard 10.6.8? if not that may mean this is a bigger problem...

[huehueteotl]

Raptorecki a member of the forum gave us a solution on another thread , it's worked for me

(unless for the moment and not waste too much days of trial)

you should downgrade the 9.0.1 version and reinstall it cause it might be a problem of authorization connection with the 9.0.2 version which was updated yesterday (22/3)


Mac:
http://cdn2-downloads.ableton.com/chann ... 0.1_32.dmg
http://cdn2-downloads.ableton.com/chann ... 0.1_64.dmg

Win:
http://cdn2-downloads.ableton.com/chann ... 0.1_32.zip
http://cdn2-downloads.ableton.com/chann ... 0.1_64.zip

And remember to switch off auto update in preferences.

thanks to Raptorecki

[known2unknown]

Any official word on this? I'm running Mac OS 10.7.5 and my trial stopped responding as well. Before I shell out almost 1k for Live 9, I would like some kind of assurance that the team at Ableton is on top of this and fixing it. I assume it's a trial validation issue, so does that mean this would not be a problem with the full product?

Downgrading to 9.0.1 fixed it for me as well.

[fakespoons]

Same problem here. Adding my name to the list.

[mark-eee]

My trail has also stopped working after 5 days - i.e. i try to open it, the icon bounces like its opening but then nothing happens! Looks like this has to be fixed!

[aristidesfl]

Having the same problem, still 11 days left.
The links point to 9.0.2.. how to downgrade?

[[mal]]

Hi,

We are sorry for the trouble with the trial version, we should have a fix in place shortly. For the time being please get the direct links to 9.0.1 here.

viewtopic.php?f=1&t=191500

Best,
Mads

[rk179]

I've re-installed 9.0.1 several times now and I am having no luck getting it to work. Ableton shows up as an active process in Windows task manager when I try to open it, but the actual program never opens.

[liko]

Count me in as not being able to use Live 9 trial. I was into day 10 of the trial of version 9.0.1 when it quit working around Friday afternoon (22nd). I assumed it was related to the update of 9.0.2 and tried upgrading to 9.0.2. No luck. Tried uninstalling then re-installing 9.0.2. Nothing. I even removed the user preferences folder under c:\User\<usernam>\AppData. When I remove the user preferences Live 9 starts normally with the splash screen, but hangs on the trial authorization process. In task manager I can see Ableton Live 9 Trial.exe running and Ableton Index.exe running. Upon killing the processes and restarting Live 9, I get the same results as rk179. Note: I've tried both 32 and 64 bit versions on Win7.

[michaelcupino]

Had the same problem on Mac OS 10.8.3 and Live 9.0.2. Installing 9.0.1 worked, but I unfortunately only have 1 day left for the trial.