audio output issue, please help

[flagrant disregard]

I have been using my new krk rockit 5's for a few months now, but today when i went into abelton's preferences they were not detected under the audio output selection. So i decided to check my macs system settings and they were not detected there either as an audio output.

can somebody help?

thanks

[ark]

Unless I'm missing something obvious, the Rockit 5 is just a powered monitor, which means it has no direct computer connection at all--just an analog audio connection.

Therefore, they shouldn't show up in the audio output selection. Rather, what should show up is whatever audio interface (built-in or external) they're connected to.

[flagrant disregard]

yeah that's what I meant, my Safire 6 interface doesn't come up

[Tarekith]

Close Live, unplug the USB cable, then plug it back in, does that help?

[flagrant disregard]

no I'm afraid not, but what's weird is that the interface is turning on as usual so I know that there is a connection, and the interface is not detected by the main system settings either. I have closed and reopened live and also restarted my computer many times. any ideas?

[flagrant disregard]

I've just installed the driver as well for the el capitain update and still no luck, on another note my Mac has been acting weird lately, could it be a virus or something perhaps? and now I've realised that my midi keyboard is not being detected via sub either - does this sound like a deeper issue?

[ObtuseMoose]

Are you plugging your devices into a USB hub or directly into the USB ports on your Mac? If you're using a hub, it could be that the hub has failed. Try plugging your interface into a port on your Mac instead of going through the hub.

--
Moose

[flagrant disregard]

yeah I always plug straight into my Mac

[fishmonkey]

do any USB devices work?

[flagrant disregard]

my USB key works fine and my midi keyboard doesn't work no either now