Push2 touchstrip bottom end not sensitiv?, sticking

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Mnemonnik
Posts: 2
Joined: Mon Apr 10, 2017 7:43 pm

Push2 touchstrip bottom end not sensitiv?, sticking

Post by Mnemonnik » Mon Apr 10, 2017 7:51 pm

I have a problem with Push 2
The lower part of the touch bar is not sensitive. In this video, the problem is shown clearly. https://youtu.be/8CRqVaXHfvY?list=UU-Wi ... EaUMIjk46g
I already changed one device in the store. Today came the second with the same problem. Ableton tell me what to do?

[jur]
Site Admin
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Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Push2 touchstrip bottom end not sensitiv?, sticking

Post by [jur] » Tue Apr 11, 2017 3:53 am

I've watched your video and this is definitely not normal.
You should contact support@ableton.com but there's chances that the solution is, unfortunately, to go back to the store, again, and get a new unit (unless the problem is your finger, in which case the solution is the hospital)
Ableton Forum Moderator

KaCeTheProducer
Posts: 10
Joined: Mon Oct 24, 2016 2:22 am

Re: Push2 touchstrip bottom end not sensitiv?, sticking

Post by KaCeTheProducer » Tue Apr 11, 2017 2:33 pm

Try starting from a new default set. I remember I was having issues with my push that seemed totally unrelated to that yet it was the instant fix. Maybe it'll work for you too?

Mnemonnik
Posts: 2
Joined: Mon Apr 10, 2017 7:43 pm

Re: Push2 touchstrip bottom end not sensitiv?, sticking

Post by Mnemonnik » Tue Apr 11, 2017 3:47 pm

Thanks, but it does not work for me.

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