Unresponsive dialogs in Live 10.0.2 if Monitor Refresh >60Hz

[craftycurate]

I wonder if anyone else can reproduce this, in Live 10.0.2. I'm also in Win 7x64 Pro.

The Preferences and Export Dialogues sometimes take between 5 and 30 seconds to become responsive.

Sometimes when clicking a tab in the Preferences dialogue, nothing changes visually, but if I exit and reload it, it is now showing the tab I clicked on previously. So the mouse click is being processed, but the dialogie is not refreshing visually.

This is happening with 100% reproducibility, and I haven't noticed it in any other Live 10 release.

Ableton support have been informed, but I'm interested to know if anyone else is experiencing similar?

[Tarekith]

Are you using an external display?

[craftycurate]

No, just the laptop one, with latest nVidia drivers.

[spookydirt]

I'm finding a lag in everything,not just dialogues sometimes a new track created by a VSTi drop can take a couple of minutes to appear, although the VSTi interface has appeared.

restarted Live and timed it at 90 seconds before I could click on anything at all

Loaded last project (3 instruments, 4 audio loops) and it took this long to show up -

• Launchpad S - 17seconds
  Ableton screen - 2 minutes 51 seconds

[Tarekith]

Please contact support@ableton.com so they can get your system specs and help you track down the issue.

[craftycurate]

Please contact support@ableton.com so they can get your system specs and help you track down the issue.

Already done

[spookydirt]

Please contact support@ableton.com so they can get your system specs and help you track down the issue.

I'm about to do that very thing

[craftycurate]

I had my screen refresh rate set to 120Hz, and setting it to 60Hz seems to have solved the problem.

Ableton support informed me that this should be fixed in a future update, but it won't appear in a stable release before 10.0.3 at the earliest.

[Reemo]

Same thing happens to me in 10.0.2. I am using Win10, full HD, 144Hz. Workaround is to minimize and maximize live (basically double click it in the task bar).

[K1200S]

lowering to 60Hz worked for me for the meantime.

[aklisiewicz]

same issue but even with 30 MHz refresh rate I still have problems. When on the settings page it takes 3-5 sec to change the Tab and when I open dropdown menu it feezez complataly. No access to Maximize/Minimize (no responding).

This make it almost impossible to work.

[mr.adl]

Had the lagging / freezing as well, here is a fix, which solved it for me (also suggested by the support):

-Create an option text file like in the description here:
https://help.ableton.com/hc/en-us/artic ... s-txt-file

-copy this text inside the text file: -_ForceGdiBackend

-put it in the folder as described in the upper link

-restart Live 10.03 (or install it)

[8tySix]

Had the lagging / freezing as well, here is a fix, which solved it for me (also suggested by the support):

-Create an option text file like in the description here:
https://help.ableton.com/hc/en-us/artic ... s-txt-file

-copy this text inside the text file: -_ForceGdiBackend

-put it in the folder as described in the upper link

-restart Live 10.03 (or install it)

AMAZING!!! This fixed the screen flicker issue I've been having!!