Hi all,
Its pretty simple, I can't open ableton and tech support won't look at me for like a month because that also means I can't locate the crash report.
Please help if you can!
Thanks!
Is there a way to get the crash report file if you can't open Ableton?
-
- Posts: 38
- Joined: Fri Oct 30, 2020 11:44 am
-
- Posts: 105
- Joined: Sat Jan 30, 2021 6:27 am
Re: Is there a way to get the crash report file if you can't open Ableton?
Have you tried what I suggested in your other thread? Why a new thread for the same issue?
-
- Posts: 38
- Joined: Fri Oct 30, 2020 11:44 am
Re: Is there a way to get the crash report file if you can't open Ableton?
Sorry, I couldn't quite understand what you said before- and I don't think I had two posts for the same issue?
Meaning, one was seeing if it was safe to uninstall Ableton, and another is trying to obtain the crash report.
Thanks for trying to help! If you know the wherabouts of the crash reports (I already uninstalled and reinstalled Ableton- it did nothing) then do please let me know!
Meaning, one was seeing if it was safe to uninstall Ableton, and another is trying to obtain the crash report.
Thanks for trying to help! If you know the wherabouts of the crash reports (I already uninstalled and reinstalled Ableton- it did nothing) then do please let me know!
Re: Is there a way to get the crash report file if you can't open Ableton?
You can find the crash reports here:
Windows
- \Users\[username]\AppData\Roaming\Ableton\Live Reports\
Mac
- /Users/[username]/Library/Application Support/Ableton/Live Reports/
Windows
- \Users\[username]\AppData\Roaming\Ableton\Live Reports\
Mac
- /Users/[username]/Library/Application Support/Ableton/Live Reports/