help window is gone

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grok
Posts: 85
Joined: Thu Nov 03, 2005 11:50 am
Location: Belgium

help window is gone

Post by grok » Mon Nov 17, 2008 11:32 am

Hello to all off you
Since a while I can not recall the helpwindow in Live (left corner/bottom screen) If I try to recall it with the "view menu" almost nothing happens, something changes with the lay-out but I still cant expand the helpwindow.
Can someone enlight me on this one?
Thanks in advance
Greetz
P4 Desktop-Echo Gina-Laptop P4-Motu Ultra Lite-AkaiMFC-Sherman-TeeBee 383-Reaktor-Live 7-Alesis Mk2-Novation Remote-Phat Boy-DBX comp-Korg KaossPad 3-Kaossilator-Akai MPD32

Meef Chaloin
Posts: 2164
Joined: Thu Jul 21, 2005 10:09 pm

Post by Meef Chaloin » Mon Nov 17, 2008 11:38 am

on the bottom left hand side there should be an arrow, if you click that you get the help window. Is that what you mean?

grok
Posts: 85
Joined: Thu Nov 03, 2005 11:50 am
Location: Belgium

Post by grok » Mon Nov 17, 2008 11:57 am

@ Meef Chaloin

I know about the arrow, that worked fine, but under no condition I can recall the arrow. If I go with my mouse over that area, the arrow doesn't show up
Greetz
P
P4 Desktop-Echo Gina-Laptop P4-Motu Ultra Lite-AkaiMFC-Sherman-TeeBee 383-Reaktor-Live 7-Alesis Mk2-Novation Remote-Phat Boy-DBX comp-Korg KaossPad 3-Kaossilator-Akai MPD32

aeon
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Post by aeon » Mon Nov 17, 2008 1:35 pm

i had the same thing - i can see the arrow, but clicking it does nothing,

live 6, btw.
digitally yours

siliconarc
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Post by siliconarc » Mon Nov 17, 2008 3:53 pm

try the shift+? key combo

grok
Posts: 85
Joined: Thu Nov 03, 2005 11:50 am
Location: Belgium

Post by grok » Tue Nov 18, 2008 10:36 am

@aeon:
"had", did it fixed itself or with the update Live 7?

@garyboozy; I'll try that out this night.

@ both of you, thanks for the help
Greetz
Peter
P4 Desktop-Echo Gina-Laptop P4-Motu Ultra Lite-AkaiMFC-Sherman-TeeBee 383-Reaktor-Live 7-Alesis Mk2-Novation Remote-Phat Boy-DBX comp-Korg KaossPad 3-Kaossilator-Akai MPD32

Dandy Dust
Posts: 149
Joined: Sun Dec 30, 2007 1:31 pm

Post by Dandy Dust » Mon Feb 09, 2009 6:15 pm

Hello all!

I have the same problem. shift+? does NOT help.

I CAN see the arrow, but the frame of the effects only moves half a centimeter to the right. I dont see the info-screen.

Any new ideas. (I have 7.0.14 installed)

Greetings, Dandy
Search great DAW?
- BUY ABLETON LIVE 10 SUITE today!
It will be worth every cent. Dandy

plush303
Posts: 7
Joined: Wed Aug 19, 2009 11:04 am

Re: help window is gone

Post by plush303 » Wed Aug 19, 2009 11:15 am

:D

Hi there!

I just found a solution for this problem, in Live Suite 8.0.2 for Windows XP.
Just delete the file "Preferences.cfg" in the directory "Documents and Settings/Username/Application Data/Ableton/Live 8.0.2/Preferences".
The problem is that you will loose all your preferences, but the help window will be back :D ! It was very important for me, because I had to read some old track text info, as they appear in the same help window!

Cheers!
plush

andriychuma
Posts: 1
Joined: Sun Mar 19, 2023 9:45 pm

Re: help window is gone

Post by andriychuma » Sun Mar 19, 2023 9:48 pm

I had the same issue. However, in my case (Ableton 11) I just needed to enable the feature by choosing the main menu View item => Info. Then after the feature is enabled, you can show/hide the info window with Shift+? or with the arrow button at the bottom left.

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