Push 3 issue

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ampush3user
Posts: 20
Joined: Sat May 27, 2023 4:22 pm

Push 3 issue

Post by ampush3user » Sat May 27, 2023 5:42 pm

on the first track the colour appears to be slightly different on the left side on all the scenes if they are empty, it’s only part of it though and seems to curve on the last scene ?

knarrrz
Posts: 20
Joined: Mon May 29, 2023 4:07 pm

Re: Push 3 issue

Post by knarrrz » Mon May 29, 2023 4:17 pm

Yup, I noticed that on my Push, too. So maybe it's normal? It's kinda strange that it's not visible when the track is filled with clips. But a little more annoying is that my display has a dead pixel since 2 days.

[jur]
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Location: Ableton

Re: Push 3 issue

Post by [jur] » Mon May 29, 2023 4:45 pm

This isn't normal...
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ampush3user
Posts: 20
Joined: Sat May 27, 2023 4:22 pm

Re: Push 3 issue

Post by ampush3user » Mon May 29, 2023 6:51 pm

You can also see it on some of the YouTube reviews so presume it is normal albeit weird

Audivit
Posts: 54
Joined: Thu May 25, 2023 6:53 am

Re: Push 3 issue

Post by Audivit » Mon May 29, 2023 7:17 pm

Yes I have this as well on mine, and also I've noticed it on other videos on YT, Andrew Huang one for instance..

Basically it's a grey uniformity problem at the edges of the display which is causing some slight vignetting effect, but only visible from certain angles, and only on greys.

It could be a fault of the display itself but it could also be due to the acrylic glass (which I believe is sitting directly on the display) not being perfectly flat at the edges on the side facing the LCD panel, causing this slight contrast variation in those areas..

It's very minor though, not a big deal to me personally.

[jur]
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Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Push 3 issue

Post by [jur] » Mon May 29, 2023 7:20 pm

Wow, I just had a deeper look and I can also see it, but that's reeeaaally subtle.
It gives a lovely smooth curve/3D feel.
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Audivit
Posts: 54
Joined: Thu May 25, 2023 6:53 am

Re: Push 3 issue

Post by Audivit » Mon May 29, 2023 7:27 pm

I guess it's always been there on Push 2 as well, but it was impossible to see because the only page showing this is the new Session page which I believe is the only page with grey color at the edges of the display..

thetater
Posts: 32
Joined: Tue May 22, 2007 4:45 pm

Re: Push 3 issue

Post by thetater » Tue Jun 20, 2023 9:15 pm

I have the same issue with the screen.
I sent the message to support and I'm still waiting to hear back.
Assuming it's a hardware issue, I'll have to send it back. If it's a firmware issue then I'm happy to wait.

Did anyone else with this issue hear back from support?

Audivit
Posts: 54
Joined: Thu May 25, 2023 6:53 am

Re: Push 3 issue

Post by Audivit » Tue Jun 20, 2023 9:40 pm

I think this is happening on every unit, though on my unit I have noticed that its started becoming less noticeable to the point I can hardly see it.

I believe it's improving with use of the screen, as I remember that it was much more apparent when I turned my unit on for the first time...

ampush3user
Posts: 20
Joined: Sat May 27, 2023 4:22 pm

Re: Push 3 issue

Post by ampush3user » Tue Jun 20, 2023 9:45 pm

Still there on mine, not acceptable for £1700 you expect it to be pristine instead it’s riddled with issues including hardware! Sending mine back

thetater
Posts: 32
Joined: Tue May 22, 2007 4:45 pm

Re: Push 3 issue

Post by thetater » Wed Jun 21, 2023 6:15 pm

I received a reply from support about the screen problem. They think it's a software bug rather than a hardware fault.

rgarner
Posts: 50
Joined: Wed May 31, 2023 6:43 am

Re: Push 3 issue

Post by rgarner » Wed Jun 21, 2023 7:41 pm

[jur] wrote:
Mon May 29, 2023 7:20 pm
Wow, I just had a deeper look and I can also see it, but that's reeeaaally subtle.
It gives a lovely smooth curve/3D feel.
I like this perspective, and I wish I'd alighted on it before the phrase I sent to support: "sweat stain"...

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