Discuss Push with other users.
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Machinesworking
- Posts: 11421
- Joined: Wed Jun 23, 2004 9:30 pm
- Location: Seattle
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by Machinesworking » Fri Jun 09, 2023 5:57 am
azaty wrote: ↑Thu Jun 08, 2023 9:25 pm
I paid for my Push 3 on May 23rd. My order is still in the "Processing" status, the money was debited, the support does not answer me. It's been 18 days, I don't understand what's going on and no one answers me, they just took the money and are silent!
You emailed them right?
I have not been debited, it's weird you have but haven't received any email etc. You're likely to just have it show up one day, but yeah I would PM the mods here if were you.
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Venjo
- Posts: 6
- Joined: Wed May 31, 2023 4:18 pm
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by Venjo » Fri Jun 09, 2023 6:49 am
I just got the mail, that i can pay for the push. So it's going forward. And the avaiability was still on 4-6 weeks. So GL to all who are waiting
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RedBeerT
- Posts: 7
- Joined: Tue May 30, 2023 11:14 am
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by RedBeerT » Fri Jun 09, 2023 9:15 am
RedBeerT wrote: ↑Tue Jun 06, 2023 5:40 am
Just information
May 27th 12:02 Pre-order Standalone
Jun 6th 07:00 (mail) unit is ready for shipment, wait payment mail
Netherlands
Jun 6th in stock “Less then a week” (in my account)
Jun 8th in stock “in 1 or 2 weeks” (in my account)
Jun 9th 07:30 mail to pay order
I used PayPal and got my invoice right away.
Now is the waiting to receive it
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dcjams
- Posts: 96
- Joined: Sun Jun 12, 2022 8:15 am
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by dcjams » Fri Jun 09, 2023 10:10 am
My standalone pre-order (May 31, UK) )has gone from the very open-ended '8+ weeks' to '8-10 weeks'. At least it has an upper boundary now
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Venjo
- Posts: 6
- Joined: Wed May 31, 2023 4:18 pm
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by Venjo » Sat Jun 10, 2023 1:12 am
Paid today, shipped today, arrives on tuesday
order was still on 4-6 weeks.
I'm happy.
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tonyparty
- Posts: 6
- Joined: Sat Jun 03, 2023 4:21 pm
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by tonyparty » Sat Jun 10, 2023 2:04 am
Venjo wrote: ↑Sat Jun 10, 2023 1:12 am
Paid today, shipped today, arrives on tuesday
order was still on 4-6 weeks.
I'm happy.
Awesome! Where are you located? I’m jealous
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Venjo
- Posts: 6
- Joined: Wed May 31, 2023 4:18 pm
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by Venjo » Sat Jun 10, 2023 3:05 am
tonyparty wrote: ↑Sat Jun 10, 2023 2:04 am
Venjo wrote: ↑Sat Jun 10, 2023 1:12 am
Paid today, shipped today, arrives on tuesday
order was still on 4-6 weeks.
I'm happy.
Awesome! Where are you located? I’m jealous
Switzerland but sending it to germany
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azaty
- Posts: 11
- Joined: Fri May 26, 2023 8:18 am
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by azaty » Sat Jun 10, 2023 8:44 pm
Machinesworking wrote: ↑Fri Jun 09, 2023 5:57 am
azaty wrote: ↑Thu Jun 08, 2023 9:25 pm
I paid for my Push 3 on May 23rd. My order is still in the "Processing" status, the money was debited, the support does not answer me. It's been 18 days, I don't understand what's going on and no one answers me, they just took the money and are silent!
You emailed them right?
I have not been debited, it's weird you have but haven't received any email etc. You're likely to just have it show up one day, but yeah I would PM the mods here if were you.
Yes, I paid on May 23, the money was debited from my account. Technical support continues to be silent, I wrote to them many times.
Now I found that my order was completely gone in the order history in my account. What's happening? Ableton scammers?
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RedBeerT
- Posts: 7
- Joined: Tue May 30, 2023 11:14 am
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by RedBeerT » Tue Jun 13, 2023 12:13 pm
RedBeerT wrote: ↑Fri Jun 09, 2023 9:15 am
RedBeerT wrote: ↑Tue Jun 06, 2023 5:40 am
Just information
May 27th 12:02 Pre-order Standalone
Jun 6th 07:00 (mail) unit is ready for shipment, wait payment mail
Netherlands
Jun 6th in stock “Less then a week” (in my account)
Jun 8th in stock “in 1 or 2 weeks” (in my account)
Jun 9th 07:30 mail to pay order
I used PayPal and got my invoice right away.
Now is the waiting to receive it
Jun 13th (Today) received the push at home
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Arkil
- Posts: 9
- Joined: Thu Jun 08, 2023 3:43 pm
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by Arkil » Tue Jun 13, 2023 5:30 pm
Missed the first batch, still waiting on it to restock
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tonyparty
- Posts: 6
- Joined: Sat Jun 03, 2023 4:21 pm
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by tonyparty » Wed Jun 14, 2023 4:01 am
Arkil wrote: ↑Tue Jun 13, 2023 5:30 pm
Missed the first batch, still waiting on it to restock
Me too. Ordered on May 27. 10-12 weeks as of now.
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dcjams
- Posts: 96
- Joined: Sun Jun 12, 2022 8:15 am
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by dcjams » Wed Jun 14, 2023 8:02 am
The range seems to be 8-12 weeks at this point.
I wonder if it means we'll get a hardware revision of any kind in response to any issues that are emerging from the initial beta testers? Cough cough, sorry I meant users. If not a hardware revision then maybe a manufacturing revision. There seem to be a few hardware issues popping up (pad crosstalk, Wi-Fi problems) though I'm not suggesting they're systemic.
I know major changes take many weeks to enter the pipeline but I do know that modern manufacuturing is flexible enough to make some changes on the fly. Component specs, manufacturing processes etc.
If so then waiting won't have been such a bad thing!
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Arkil
- Posts: 9
- Joined: Thu Jun 08, 2023 3:43 pm
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by Arkil » Wed Jun 14, 2023 3:18 pm
dcjams wrote: ↑Wed Jun 14, 2023 8:02 am
If so then waiting won't have been such a bad thing!
You may be right but I'm impatient
If only I could preorder though, I thought it was still possible even though it's out of stock and secure a place for next batch but as of right now it seems my only option is to regularly check and hope I don't miss next time I can order.
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vertgrall
- Posts: 34
- Joined: Wed Dec 14, 2005 1:33 am
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by vertgrall » Wed Jun 14, 2023 8:50 pm
djdazie wrote: ↑Tue May 23, 2023 7:02 pm
Has anybody’s Push 3 shipped out yet, and does anyone know when they should ship? I placed my order a while before they showed out of stock online, but still haven’t gotten any tracking info.
I’m waiting on the edge of my seat. This came out just in time for me to cancel my push 2 order
I think they are trying to triage these bugs and test the hardware before they ship new hardware.
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KrisG
- Posts: 2
- Joined: Wed Jun 14, 2023 10:54 pm
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by KrisG » Wed Jun 14, 2023 11:18 pm
dcjams wrote: ↑Wed Jun 14, 2023 8:02 am
I wonder if it means we'll get a hardware revision of any kind in response to any issues that are emerging from the initial beta testers? Cough cough, sorry I meant
users.
LOL, thanks, I needed this today
Yeah, so far it doesn't seem like Push 3 is worth getting for the time being. I wonder if they'll recall already sold devices in case there's another hardware revision