Push 3 can't find the new 11.3.10 update

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Audivit
Posts: 54
Joined: Thu May 25, 2023 6:53 am

Push 3 can't find the new 11.3.10 update

Post by Audivit » Tue Aug 22, 2023 3:57 pm

Hi there,
I've just downloaded and installed Live Suite 11.3.10 on my mac but still my Push 3S does not display any available update.

On the software tab i read:
Push 1.1.2
Ableton Live 11 Suite (11.3.4)
Firmware 1.0.69

User Mode is not available.

Already restarted Push several times, disconnected and reconnected Wi-Fi but it didn't work.

Just_Pierre
Posts: 127
Joined: Thu Aug 10, 2023 6:09 pm

Re: Push 3 can't find the new 11.3.10 update

Post by Just_Pierre » Tue Aug 22, 2023 4:03 pm

Join the Ableton Beta Users Group. After that the Push 3 will update to 1.3.10. Don't ask me why, but it works.

https://www.ableton.com/en/beta/

drez
Posts: 551
Joined: Tue Oct 28, 2003 10:23 pm
Location: United States

Re: Push 3 can't find the new 11.3.10 update

Post by drez » Tue Aug 22, 2023 4:10 pm

Just_Pierre wrote:
Tue Aug 22, 2023 4:03 pm
Join the Ableton Beta Users Group. After that the Push 3 will update to 1.3.10. Don't ask me why, but it works.

https://www.ableton.com/en/beta/
I've been on center code for a few years now. I've "went to their site" but that doesn't do anything to my Push 3 automagically. I'm wondering if they are pushing it out in waves or something, like a canary deployment.
http://www.soundcloud.com/dreznicek
MacBook M1 Pro Max, 64Gig RAM, 4TB internal SSD, Live 11, Push1/2/3, Reason, VST O'Plenty

Just_Pierre
Posts: 127
Joined: Thu Aug 10, 2023 6:09 pm

Re: Push 3 can't find the new 11.3.10 update

Post by Just_Pierre » Tue Aug 22, 2023 4:24 pm

drez wrote:
Tue Aug 22, 2023 4:10 pm
Just_Pierre wrote:
Tue Aug 22, 2023 4:03 pm
Join the Ableton Beta Users Group. After that the Push 3 will update to 1.3.10. Don't ask me why, but it works.

https://www.ableton.com/en/beta/
I've been on center code for a few years now. I've "went to their site" but that doesn't do anything to my Push 3 automagically. I'm wondering if they are pushing it out in waves or something, like a canary deployment.
That's absolutely possible, I'm Europa based (The Netherlands)

Dysonant
Posts: 3
Joined: Sat Aug 12, 2023 8:08 pm

Re: Push 3 can't find the new 11.3.10 update

Post by Dysonant » Tue Aug 22, 2023 4:29 pm

Just_Pierre wrote:
Tue Aug 22, 2023 4:03 pm
Join the Ableton Beta Users Group. After that the Push 3 will update to 1.3.10. Don't ask me why, but it works.

https://www.ableton.com/en/beta/
Neat idea, but it does not work. Signing up for the beta does not get me past the "Your Push is up to date" message.

Just_Pierre
Posts: 127
Joined: Thu Aug 10, 2023 6:09 pm

Re: Push 3 can't find the new 11.3.10 update

Post by Just_Pierre » Tue Aug 22, 2023 5:05 pm

Dysonant wrote:
Tue Aug 22, 2023 4:29 pm
Just_Pierre wrote:
Tue Aug 22, 2023 4:03 pm
Join the Ableton Beta Users Group. After that the Push 3 will update to 1.3.10. Don't ask me why, but it works.

https://www.ableton.com/en/beta/
Neat idea, but it does not work. Signing up for the beta does not get me past the "Your Push is up to date" message.
Than it had to do what @drez mentioned, a update in waves. So, it will come

musick
Posts: 540
Joined: Tue Aug 10, 2004 4:30 pm
Location: This part of the Galaxy

Re: Push 3 can't find the new 11.3.10 update

Post by musick » Tue Aug 22, 2023 5:40 pm

Audivit wrote:
Tue Aug 22, 2023 3:57 pm
Hi there,
I've just downloaded and installed Live Suite 11.3.10 on my mac but still my Push 3S does not display any available update.

On the software tab i read:
Push 1.1.2
Ableton Live 11 Suite (11.3.4)
Firmware 1.0.69

User Mode is not available.

Already restarted Push several times, disconnected and reconnected Wi-Fi but it didn't work.
Same here....

dougtheguy
Posts: 44
Joined: Thu Jan 03, 2008 2:52 am

Re: Push 3 can't find the new 11.3.10 update

Post by dougtheguy » Tue Aug 22, 2023 5:52 pm

Push will not update live to 11.3.10. Only shows that it’s up to date. Has anyone successfully updated who is not part if the beta program?

[jur]
Site Admin
Posts: 5406
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Push 3 can't find the new 11.3.10 update

Post by [jur] » Tue Aug 22, 2023 5:53 pm

Hi there,

I have no idea what's happening atm, but I just wanted to let you know that I asked the Push team about this.
No doubt it'll work for everyone soon, sorry for the delay.
No need to contact Support about this.

cheers
Ableton Forum Moderator

drez
Posts: 551
Joined: Tue Oct 28, 2003 10:23 pm
Location: United States

Re: Push 3 can't find the new 11.3.10 update

Post by drez » Tue Aug 22, 2023 7:24 pm

[jur] wrote:
Tue Aug 22, 2023 5:53 pm
Hi there,

I have no idea what's happening atm, but I just wanted to let you know that I asked the Push team about this.
No doubt it'll work for everyone soon, sorry for the delay.
No need to contact Support about this.

cheers
Thanks for the update, jur!
http://www.soundcloud.com/dreznicek
MacBook M1 Pro Max, 64Gig RAM, 4TB internal SSD, Live 11, Push1/2/3, Reason, VST O'Plenty

[jur]
Site Admin
Posts: 5406
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Push 3 can't find the new 11.3.10 update

Post by [jur] » Wed Aug 23, 2023 7:40 am

Quick heads up: the team is working on fixing this issue.
We'll keep you updated, sorry for the delay.
Ableton Forum Moderator

drez
Posts: 551
Joined: Tue Oct 28, 2003 10:23 pm
Location: United States

Re: Push 3 can't find the new 11.3.10 update

Post by drez » Wed Aug 23, 2023 9:17 am

FYI, I had to get up for work stuff and checked my Push3 Standalone while I was waiting and the update was available!
http://www.soundcloud.com/dreznicek
MacBook M1 Pro Max, 64Gig RAM, 4TB internal SSD, Live 11, Push1/2/3, Reason, VST O'Plenty

chapelier fou
Posts: 6025
Joined: Mon May 15, 2006 12:15 pm

Re: Push 3 can't find the new 11.3.10 update

Post by chapelier fou » Wed Aug 23, 2023 9:32 am

drez wrote:
Wed Aug 23, 2023 9:17 am
FYI, I had to get up for work stuff and checked my Push3 Standalone while I was waiting and the update was available!
Same here, updating, fingers crossed.
MacBook Pro 13" Retina i7 2.8 GHz OS 10.13, L10.0.1, M4L.
MacStudio M1Max 32Go OS 12.3.1

eAntRam
Posts: 6
Joined: Sat Jun 18, 2016 8:16 am
Location: the Netherlands
Contact:

Re: Push 3 can't find the new 11.3.10 update

Post by eAntRam » Wed Aug 23, 2023 9:39 am

my push just updated to 11.3.10
i disconnected all cables only ac/dc

[jur]
Site Admin
Posts: 5406
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Push 3 can't find the new 11.3.10 update

Post by [jur] » Wed Aug 23, 2023 9:59 am

The issue is now solved and you should be able to see the update.
Thx for your patience.
Ableton Forum Moderator

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