Push 3 Noise in headphones with nothing on

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JannisPablo
Posts: 47
Joined: Tue Apr 21, 2009 9:11 pm

Re: Push 3 Noise in headphones with nothing on

Post by JannisPablo » Mon Dec 18, 2023 11:19 pm

Has any one heard anything from Ableton or find a solution to this ?
I send a request to the support but since now they didn’t answer…

vitaliistep
Posts: 14
Joined: Sun Nov 19, 2023 10:11 am

Re: Push 3 Noise in headphones with nothing on

Post by vitaliistep » Thu Dec 28, 2023 8:42 am

JannisPablo wrote:
Mon Dec 18, 2023 11:19 pm
Has any one heard anything from Ableton or find a solution to this ?
I send a request to the support but since now they didn’t answer…
Use higher impedance headphones (80Ohm and higher should have much less noise) or try better power adapter. I doubt they can fix it easily, as it's a hardware issue I think.

justcheckingin
Posts: 5
Joined: Mon Nov 20, 2023 12:17 am

Re: Push 3 Noise in headphones with nothing on

Post by justcheckingin » Thu Dec 28, 2023 2:33 pm

I tried a grounded power supply and it didn't fix the issue for me.

Aqueum
Posts: 13
Joined: Fri May 26, 2023 11:25 am

Re: Push 3 Noise in headphones with nothing on

Post by Aqueum » Thu Dec 28, 2023 11:58 pm

vitaliistep wrote:
Thu Dec 28, 2023 8:42 am
Use higher impedance headphones (80Ohm and higher should have much less noise) or try better power adapter. I doubt they can fix it easily, as it's a hardware issue I think.
I have a pair of AKG K702's which are rated at 62Ω and don't suffer too much noise floor with the Push 3. The trouble is my ears heat up & creativity drops through the floor, hence I prefer IEM's for creative work, but you'll really struggle to find IEMs with anything near 80Ω impedance.

Were you quoting Ableton with this? I presume it's actually sensitivity rather than impedance that's the important thing here, but again finding decent quality (for mixing) low sensitivity IEMs isn't easy.

GOSH
Posts: 8
Joined: Mon Apr 21, 2008 3:36 pm
Location: UK
Contact:

Re: Push 3 Noise in headphones with nothing on

Post by GOSH » Fri Feb 02, 2024 6:15 pm

Has anyone had an update on this? My Push suffers from this. Is is basically that every Push does or are there batches that are broken? I have two pairs of headphones - Audio Technica where the sound is obvious and Audeze LCD where it isn’t.
I assume the problem is hardware related and largely unfixable but curious to hear what Ableton have actually said.

I’ve not submitted a support ticket yet but may do. I do find it super irritating.

justcheckingin
Posts: 5
Joined: Mon Nov 20, 2023 12:17 am

Re: Push 3 Noise in headphones with nothing on

Post by justcheckingin » Sat Feb 03, 2024 12:38 am

Support didn't mention this, but I am interested in whether headphones with low ohms, like the Audio Technica M50x which are 38 I believe, could be the problem.

The headphone output impedance on the Push 3 is 10Ohm. If it's just a matter of using a higher impedance headphone, then maybe it's not a hardware issue at all. Maybe that's why one pair had the noise and one pair didn't.

CH7
Posts: 80
Joined: Sat Feb 11, 2017 5:54 pm

Re: Push 3 Noise in headphones with nothing on

Post by CH7 » Sun Feb 04, 2024 8:07 pm

tentackle wrote:
Thu Nov 30, 2023 1:39 pm
I got a reply the other day from support. They gave me the following checklist. However, for me this hasn’t eliminated the noise. My main issue is the noise is there constantly, regardless of power supply or if it’s in control or standalone. It’s louder when the power supply is connected, but still there quietly when running on battery.

Here’s the checklist anyway, maybe someone else has better luck:

On Push
Connect the Push 3 power adaptor to a different socket, power strip, etc.
Connect the Push 3 power supply to a socket on its own (where no other devices are connected).
Connect the AC adaptor of your MacBook to a different socket in a separate room, house, etc.

On your Mac
Connect the MacBook AC adaptor to a socket on its own (where no other devices are connected simultaneously).
Ensure you are not using any adaptor with the AC power supply.
Run your MacBook on battery and without the power supply connected.

Periphery
Disconnect any other devices from the MacBook (e.g. your audio interface).
Use Push and your computer in a different room.
Try using a different USB cable for the connection.
Remove any USB hubs (powered) if possible.
Test with a different model of headphones.
Thanks

I found this:

https://electronics.stackexchange.com/q ... stive-load

And These:

https://www.amazon.co.uk/Ground-Isolato ... 512&sr=8-3

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