My serial Number has expired!???

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tjwett
Posts: 1148
Joined: Mon Apr 22, 2002 4:09 am
Location: MA

My serial Number has expired!???

Post by tjwett » Sun Apr 28, 2002 9:27 pm

i was installing the 1.5 update and it said my serial number was expired...i contacted Ableton but have not heard anything yet. what else can i do and why did it get disabled?

Auralshelter Music

Serial number expiry

Post by Auralshelter Music » Mon Apr 29, 2002 3:16 am

Yeah this has happened to me twice and its making me crazy, to make matters worse I have 0 days remaining of trial period and I cant use the program untill they contact me.

I am sooooo pissed!!!!!!!!

:evil:

submodern
Posts: 33
Joined: Sun Apr 21, 2002 9:29 pm
Location: san diego, ca

Post by submodern » Mon Apr 29, 2002 6:19 am

your old response should work with the new challenge. if you didn't write your response down, you'll have to wait for an e-mail reply from tech support...

submodern
Posts: 33
Joined: Sun Apr 21, 2002 9:29 pm
Location: san diego, ca

Post by submodern » Mon Apr 29, 2002 6:21 am

btw when you email them include your serial number and the new challenge, so they can send the response immediately instead of sending a reply asking you for them.

i hope they remedy this somehow because it would suck to need authorization right before a gig and be waiting on an email response...

tjwett
Posts: 1148
Joined: Mon Apr 22, 2002 4:09 am
Location: MA

Thanks...

Post by tjwett » Mon Apr 29, 2002 7:04 am

thanks. i did indeed write down my old response so i'll give that a try. hope it works. and i sent them all my numbers in the email so we'll see what happens. thanks again.

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