Live/3.0+3.0.1 issue when Quiting

equinoxworld · Post by **equinoxworld** » Sat Jan 03, 2004 6:30 pm

Running: Mac OS 10.2.6
G4 dual 1.25
2g Ram
Been running Live since 1.5
this issue began with v3
this issue first showed up with Live 3.0 and is still happening w/ 3.0.1
When closing (quiting) > the message
"The application Live has unexpectedly quit.
The system and other applications have not been affected"

When I first installed 3.0.1 it stopped doing this then after a couple runs it started again.
I've typically saved already by that point and everything seems to save ok and reopen ok.

However- Related issue- (yet much more problematic)- is when Live randomly crashes in the middle of working on a song. The new recovery feature helps somewhat when this happens- yet more often then not there is something I've been laboring over that has not yet made into the undo history that is lost . I have not been able to see a consistant thread of what may causeing this.
I realize it may be plugin related yet all the plugins I'm using seem to be functioning ok.

So anyone else experiencing this sort of thing
Help greatly appreciated...
Is this a Live bug issue ??

Peace,
RH

Alex Reynolds · Post by **Alex Reynolds** » Sun Jan 04, 2004 3:03 am

Is there a VST plug-in you're using when the app crashes?

Can you temporarily move all your VST plug-ins out of the plug-in folder (/Library/Audio/Plug-Ins/VST) to a temporary holding folder and see if Live's stability improves?

You might also try emailing your crash log to Ableton support (support@ableton.com).

-Alex

Guest · Post by **Guest** » Sun Jan 04, 2004 6:36 am

Try removing all 3rd party plugins and watching the behaviour of Live then within your system. Even point Live to a null/empty vstplugin folder for the experiment.

If the exit crash disappears then you know where the problem lies with that problem, similar with the other problem you mention . Then introduce plugins into the folder, and Live, that you are using at the moment until the problem (hopefully) reappears.

Binary chop the problem and try to get a feel for what is causing it within your system where others are not in theirs. This gives you more ammunition to fire at Ableton if you draw a blank,

equinoxworld · Post by **equinoxworld** » Sun Jan 04, 2004 6:10 pm

thank you folks for the ideas and suggestions. I will expolre them definitly...

Although I've been on OS X for quite some time, I haven't had to deal with much of anything for system issues or the like...
So

This one is beyond my geek-dom lingo.>

"Binary chop the problem and try to get a feel for what is causing it within your system where others are not in theirs."
A basic explaination of what you are speaking would be greatly appreciated.

\

Thanks to all,
RH

equinoxworld · Post by **equinoxworld** » Sun Jan 04, 2004 6:15 pm

Hey Alex,
I am not familiar with how one retrieves the crash log files...

How can I find out about this??

Thanks,
RH

Guest · Post by **Guest** » Sun Jan 04, 2004 9:41 pm

It means eliminate what it isn't to give yourself more of an idea what it is. Quite obvious really.

Alex Reynolds · Post by **Alex Reynolds** » Sun Jan 04, 2004 10:38 pm

equinoxworld wrote:Hey Alex,
I am not familiar with how one retrieves the crash log files...

How can I find out about this??

Thanks,
RH

Go to your user folder and then dig into:

Library -> Logs -> CrashReporter

There should be a file in here called "Live.crash.log".

The file gives Ableton some clues about the circumstances which cause their program to crash.

-Alex

equinoxworld · Post by **equinoxworld** » Fri Jan 09, 2004 1:09 am

So far...

It seem to be a problem with VST plugs
and in one in particular

>>Supatriga-- which I first learned of this plug thru a post (here) on this forum.
and which I've been using alot since v3 came out

Anyone else on 10.2.6 and Live v3 and or v3.0.1 ; using Supatriga.??
Any issues?

I think also there may be a coralation to more serious Live >>crashing...
when I started using

Supaphaser

I need to do some more testing tonight.

More feedback and ideas very much be

appreciated.

thanks,
RH

equinoxworld · Post by **equinoxworld** » Sun Jan 11, 2004 5:32 pm

Bump-ity Bump...

jamief · Post by **jamief** » Sun Jan 11, 2004 5:48 pm

equinoxworld wrote:So far...
It seem to be a problem with VST plugs
and in one in particular
>>Supatriga-- which I first learned of this plug thru a post (here) on this forum.
and which I've been using alot since v3 came out

Anyone else on 10.2.6 and Live v3 and or v3.0.1 ; using Supatriga.??
Any issues?

I think also there may be a coralation to more serious Live >>crashing...
when I started using Supaphaser

I need to do some more testing tonight.

More feedback and ideas very much be appreciated.

thanks,
RH

Yes had that as well - see new rewire Osx Panther post and youll see my details

Alex Reynolds · Post by **Alex Reynolds** » Sun Jan 11, 2004 6:22 pm

Try downloading a demo of Tracktion to test Supatriga:

-- http://www.rawmaterialsoftware.com/products/

This hosts VST effects and instruments.

If Supatriga does not work in Tracktion, then email the developers of Supatriga with a bug report.

If Supatriga works in Tracktion, but not in Live, then you know by process of elimination that there is a problem with Live.

At this point, send an email to Ableton: support@ableton.com asking them to fix the bug in Live.

Describe your setup with as many details as possible: your OS and version, audio adapter, plug-in causing the problem, version of plug-in, attach the crash log entry specific to Live, etc.

Then it is on Ableton to fix their product.

-Alex

Live/3.0+3.0.1 issue when Quiting

Live/3.0+3.0.1 issue when Quiting

Thanks Alex and Everyone...

Re: Thanks Alex and Everyone...