[amo] Bug reporting tool not opening

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beatpoet
Posts: 651
Joined: Fri Feb 16, 2007 10:39 am
Location: Galway

[amo] Bug reporting tool not opening

Post by beatpoet » Wed Feb 04, 2009 8:28 pm

Have a few bugs but the tool doesn't open after crashes, doesn't open when I hit 'do bug reporting snapshot either'. Any ideas.

I've mailed abes the bugs but would prefer to not do this half arsed and send the alp's also etc.

Amaury
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Post by Amaury » Fri Feb 13, 2009 11:27 am

Hi,

Is it still the case with 8.0b9?

Regards,
Amaury
Ableton Product Team

beatpoet
Posts: 651
Joined: Fri Feb 16, 2007 10:39 am
Location: Galway

Post by beatpoet » Sat Feb 14, 2009 5:44 pm

Working now on 8.0b10, didn't get the chance to try b9

ralin
Posts: 23
Joined: Sun Apr 24, 2005 1:30 am

Post by ralin » Sun Feb 15, 2009 3:31 am

I can't get it to open on 8.0b10

Some further information. Live crashed, bug report tool opened and I sent it in. Then Live crashed again, with a different error and the bug report tool did not reopen when I restarted Live. I thought this might be related but I don't know. I didn't try to use the snapshot before either of the crashes.

Edit: I launched beta 8 on accident and when I launched 10 again it came up with a crash report and now snapshot works fine.

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