What to do if the EIC Woodwinds pack would not install?
What to do if the EIC Woodwinds pack would not install?
Hi folks,
Unfortunately the Woodwinds package of several EIC DVDs seems to be corrupt which makes it impossible to install that package.
If you have an appropriate Internet connection you can download the correct Woodwinds packages here:
http://downloads.ableton.com/packs/80/E ... s_v8.5.zip (1,9 GB)
http://downloads.ableton.com/packs/80/E ... x_v8.5.zip (132 MB)
Note: please be sure to fully unzip the file before trying to install the Pack. Attempting to install the Pack via the Windows zip file preview may cause errors.
If that file is to big to download, please contact customercare@ableton.com
with a subject like "Broken Woodwinds package".
We currently preparing the production of new EIC DVDs to fix that problem as soon as possible.
We apologize for all the inconveniences and appreciate your patience.
Kind Regards
/Alex
Unfortunately the Woodwinds package of several EIC DVDs seems to be corrupt which makes it impossible to install that package.
If you have an appropriate Internet connection you can download the correct Woodwinds packages here:
http://downloads.ableton.com/packs/80/E ... s_v8.5.zip (1,9 GB)
http://downloads.ableton.com/packs/80/E ... x_v8.5.zip (132 MB)
Note: please be sure to fully unzip the file before trying to install the Pack. Attempting to install the Pack via the Windows zip file preview may cause errors.
If that file is to big to download, please contact customercare@ableton.com
with a subject like "Broken Woodwinds package".
We currently preparing the production of new EIC DVDs to fix that problem as soon as possible.
We apologize for all the inconveniences and appreciate your patience.
Kind Regards
/Alex
Re: What to do if the EIC Woodwinds pack would not install?
Ah, should have come to the forums first. I just fired off a technical support email when they failed to install.
-
- Posts: 154
- Joined: Mon Mar 20, 2006 9:14 am
- Location: Adelaide, SA
Re: What to do if the EIC Woodwinds pack would not install?
Does this pack work on the Mac version of Live 8 as well? I just received my boxed version of Suite 8 and had this problem trying to install on OS X Live 8.0.4.
Re: What to do if the EIC Woodwinds pack would not install?
Hello,hereschenes wrote:Does this pack work on the Mac version of Live 8 as well? I just received my boxed version of Suite 8 and had this problem trying to install on OS X Live 8.0.4.
Yes, the downloadable file should work on Mac too.
http://downloads.ableton.com/packs/80/Woodwinds_v3.zip
Regards,
Amaury
Ableton Product Team
Re: What to do if the EIC Woodwinds pack would not install?
Hi,
I installed the woodwinds download today and got the message:
I installed the woodwinds download today and got the message:
What does this mean?The installation could not be completed
EIC2 Woodwinds: Installed only partially (Version 1.2)
EIC2 Woodwinds: Live Pack updated from version 1.2 to 8.3.
-
- Posts: 9
- Joined: Mon Jul 27, 2009 7:13 pm
Re: What to do if the EIC Woodwinds pack would not install?
Just had this very same error, plus a load of others, after installing update 8.0.4, glad I came in here first.
Update - just wanted to say thanks to Ableton for their great support . I emailed customer support about the missing woodwind files yesterday and they have already replied confirming they are sending out a new DVD with the files on it. Excellent customer support!
Update - just wanted to say thanks to Ableton for their great support . I emailed customer support about the missing woodwind files yesterday and they have already replied confirming they are sending out a new DVD with the files on it. Excellent customer support!
Re: What to do if the EIC Woodwinds pack would not install?
Adding the error message to this topic, making it easier to find in searches:
(I wouldn't have contacted tech support if I'd found this!)
F:\EIC Packages\Woodwinds.alp: Failed reading Live Pack File (This Live Pack is corrupt.
An error occurred while reading "F:\EIC Packages\Woodwinds.alp"
Apparently, the document was created by a more recent, and incompatible, version of Live than this.
(I wouldn't have contacted tech support if I'd found this!)
F:\EIC Packages\Woodwinds.alp: Failed reading Live Pack File (This Live Pack is corrupt.
An error occurred while reading "F:\EIC Packages\Woodwinds.alp"
Apparently, the document was created by a more recent, and incompatible, version of Live than this.
Re: What to do if the EIC Woodwinds pack would not install?
same here, funny if this has been going on since may that the new disc are not in the boxes yet. hmmm. downloading the link above hope this helps.
thanks dr1ver for adding that corrupt message. i had that and a search turned up nada, i fired off to cs as well. hope this pulls in more people that need the help.
thanks dr1ver for adding that corrupt message. i had that and a search turned up nada, i fired off to cs as well. hope this pulls in more people that need the help.
Re: What to do if the EIC Woodwinds pack would not install?
Thanks Alex. You answered the question before I posted it.
Re: What to do if the EIC Woodwinds pack would not install?
the download would take over 6 hours on broadband
and my ISP has imposed a monthly download size limit
is there a shipped option?
and my ISP has imposed a monthly download size limit
is there a shipped option?
-
- Posts: 137
- Joined: Fri Apr 18, 2008 7:48 am
- Location: nice/france
Re: What to do if the EIC Woodwinds pack would not install?
i bought the live8 suite box...and i have problems with two dvd...my macbook pro can't read them and eject dvds
Re: What to do if the EIC Woodwinds pack would not install?
Thank you this is exactly the post I've been looking for
Re: What to do if the EIC Woodwinds pack would not install?
lol, I just tried installing the DVD like 10 times... come to the forums and this topic is at the top of the page.
Thanks!
Thanks!
Re: What to do if the EIC Woodwinds pack would not install?
mee, too!xiotex wrote:Ah, should have come to the forums first. I just fired off a technical support email when they failed to install.
you start bleeding - I start sceaming
propaganda 1985
propaganda 1985