Ableton Forum

Mine went out today. There is a light at the end of the tunnel, rest assured

whatisnotrue wrote: ↑

Tue Jul 18, 2023 3:33 am

Mine went out today. There is a light at the end of the tunnel, rest assured

Wow, this is equivalent to hitting the lottery. No such luck for me.

Has anyone’s order been picked up from the warehouse yet?

offdot wrote: ↑

Wed Jul 19, 2023 3:36 am

Has anyone’s order been picked up from the warehouse yet?

Nope. Mine's just chilling at the warehouse waiting on Fedex.

May 30th - ordered
July 7th - ready to ship notice
July 17th - received tracking #
July 19th - FedEx received the package due for Friday the 21st
I’m southwest USA so shipped from Tennessee.

I would say that’s pretty sluggish order fulfillment considering it’s almost 2 weeks from having it to getting it to the carrier. Wow!

I have FedEx tracking but due to my experience with Ableton so far, I’m still not confident that I’m getting my order anytime soon. It did ship from Memphis as I predicted.

well, mine was out for delivery today but went missing off the fedex truck. fml.

Push arrived today...at long last. I'm in NC and it was delivered via USPS from Tennessee

what's going on with the availability of the standard Push 3? This morning it was listed as available within a week and now its 14-16 weeks. the Standalone is now in stock. Did it come back in stock at some point today and immediately go out of stock again??

With the profit margin being quite a bit higher for the standalone, it makes sense for its stock to prioritized over the controller version.

humpo72 wrote: ↑

Mon Jul 24, 2023 6:53 pm

what's going on with the availability of the standard Push 3? This morning it was listed as available within a week and now its 14-16 weeks. the Standalone is now in stock. Did it come back in stock at some point today and immediately go out of stock again??

Based on the feedback customer service gave me, that availability in weeks blip is not always accurate.

J-Fly wrote: ↑

Tue Jul 25, 2023 11:07 pm

humpo72 wrote: ↑

Mon Jul 24, 2023 6:53 pm

what's going on with the availability of the standard Push 3? This morning it was listed as available within a week and now its 14-16 weeks. the Standalone is now in stock. Did it come back in stock at some point today and immediately go out of stock again??

Based on the feedback customer service gave me, that availability in weeks blip is not always accurate.

fingers crossed, that's the case. I was thinking about ordering it with a week till availability but glad I didn't now its at 14-16 weeks. Would have been raging if I ordered it then the availability date changed,

Posting a timeline for my Push 3 order in case it's useful to anyone, Shipping to Scotland.

Seems I was lucky in that there were no dramas with my order - I may be speaking too early though, I've not yet got home to check what's in the box, just know that it's arrived as my partner was in this morning.

It was useful to know from others here that a gap between the 'ready to ship' and payment request emails is normal.

28th May - Push (controller version) ordered
24th July - Ableton email: Your Push is ready to ship, you'll receive a separate email with payment details, payment will be due within 7 days
26th July (morning) - Ableton email: Payment request with payment link from Ableton
26th July (evening) - Ableton email: Tracking info for shipment. The carrier was Parcelforce
27th July - It arrived

Just thought I’d post my timeline, as gnc27 has done.

My new Push 3 has been dispatched today. (Not the standalone version)

• 01st July - Ordered placed.

• 24th July - Received email from Ableton to say Push 3 is ready to ship. Payment instructions to follow in separate email. (To be paid within 7 days)

• 26th July - Received email from Ableton to complete payment via secure payment page.

• 27th July - Order Dispatched.

I’m also in the UK.

Yup just got mine today in the UK, too.

Pre-ordered May 31st

Ready for payment July 24th

Order on its way July 26th

Arrived July 27th

Booted it up. Sketched out an idea in 30 minutes. Grinned a lot. Turned it off suitably impressed. I'll do all the setup, authorisation, admin at the weekend.